 |
 |
Let me further expand upon Matt's solution. The problem only occurs when using one of the two HTML editors. If composing messages in text only mode, one *never* ran into the problem. I believe the problem editor is the FCKEditor (the default), where the Xinha editor works (or did work) fine. Hopefully, this is a solution everyone can live with. :) For the record, I use webmail all the time, but I use plain text mode and rarely run into any problems when composing/sending mail. Quoting Robert Kriegel <[log in to unmask]>: > Interesting! Isn't the recommendation to turn compatability mode > ON in the latest versions of IE to get IE to work with EBS? Or, can > you say Sisyphus. > > bob > > Quoting Gary Schrock <[log in to unmask]>: > >> Matthew's solution here indeed has fixed the problem (and I was able >> to go on another machine and turn on the compatibility mode and >> reproduce the problem on the other machine). I'm guessing my faculty >> member had managed to hit the little icon next to the address that >> toggles the compatability mode on and off accidentally. >> >> Thanks, >> Gary >> >> On Tue, Nov 20, 2012 at 1:12 PM, Matthew <[log in to unmask]> wrote: >>> It's a problem with compatibility mode in IE, it has to be off. Next >>> to the address bar there is an icon that looks like a broken piece of >>> paper, this toggles it on and off. You won't have issues with other >>> browsers. >>> >>> On Tue, Nov 20, 2012 at 12:57 PM, Gary Schrock <[log in to unmask]> wrote: >>>> Ok, I've got a faculty member here that's been having some issues on >>>> msu's web mail, although I suspect it's not really specific to that. >>>> Pretty new computer, and the settings in IE are as far as I can tell >>>> the default. >>>> >>>> Basically, she's getting bumped back to the login screen on >>>> mail.msu.edu pretty frequently (as in, far too frequently to be an >>>> inactivity timeout). It's not completely consistent on how it >>>> happens, but often bringing up either the address book, or messing >>>> with an attachment to a new email will cause it to happen. I was able >>>> to get it to fail pretty consistently (but still not every time) if I >>>> did a new message, put in a to address, go to the attachment section, >>>> browse for a file and select it, then hit the update button on the >>>> right. I'd say about 7 or 8 times out of 10 that would bounce me back >>>> to the login screen (and it'll do it in my account too, not just >>>> hers). >>>> >>>> Once we even got a message saying that the system didn't trust that we >>>> were who we said we were. >>>> >>>> To me, obviously it seems like IE is losing some sort of session >>>> variable, but like I said, it looks like IE is running with default >>>> settings. And it's kinda of weird to me that it only seems to fail >>>> about 7 or 8 times out of 10 when doing exactly the same thing. >>>> Haven't had a chance to try it with another browser since it's the >>>> only one she had installed, so I'll give that a try when I next get a >>>> chance. >>>> >>>> Just kind of odd to me. >>>> >>>> Gary >>> >>> >>> >>> -- >>> Matthew Gregory >>> Network Engineering >>> IT Services >>> Michigan State University >>> 450 Auditorium Rd., CC 305 >>> East Lansing, MI 48824 >>> 517.432.7267 >> -- Joe Besko Phone: 517.432.5335 Systems Programmer Fax: 517.353.9847 Michigan State University E-mail: jbesko(a)msu.edu 450 Auditorium Road 313 Computer Center East Lansing, MI 48824-1042