-----Original Message-----
From: Burge, Annette
Sent: Tuesday, October 30, 2012 2:11 PM
To: Smith, Scott
Subject: RE: [MSUNAG] A new EBS related problem
My email gets rejected when I send to the naglist - can you send this on?
There is also a situation when a user has Acrobat Pro and Reader installed.
Pro needs to be installed first then Reader. It is also unclear which EBS
viewer the user is referring to - is it an HR document or a finance
document?
-----Original Message-----
From: Scott Smith [mailto:[log in to unmask]]
Sent: Tuesday, October 30, 2012 11:49 AM
To: [log in to unmask]
Subject: Re: [MSUNAG] A new EBS related problem
Maybe it's Acrobat reader?
- Scott
-----Original Message-----
From: STeve Andre' [mailto:[log in to unmask]]
Sent: Sunday, October 28, 2012 7:58 PM
To: [log in to unmask]
Subject: [MSUNAG] A new EBS related problem
Hopefully, I am writing this reasonably--a head cold has me at the moment--
I have a report from a user where the 'document viewer' in EBS does not
work. This happened suddenly late last week. She says that when using it
she gets a blue screen, and that's it.
I'm pretty sure that this is in IE.
Is this a common problem? Easy fixes?
This is on a fully patched Win7 machine.
Thanks all! You are undoubtedly smarter than I at the moment...
--STeve Andre'
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