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MSUNAG  January 2011

MSUNAG January 2011

Subject:

Re: Print Counts

From:

Dave Beaudoin <[log in to unmask]>

Reply-To:

Dave Beaudoin <[log in to unmask]>

Date:

Tue, 25 Jan 2011 13:32:38 -0500

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (100 lines)

We've talk to Jon offline, but I thought this information might be good to provide to folks.

ATS provides NetPrint as a campus service and has the ability to deploy printers in most locations, depending on overall utilization and network connectivity. When we examine a location for new NetPrint systems we look at the density of users in the area, existing and potential demand for print services, and the relative location of other print resources. Ultimately the decision about weather to support a new NetPrint Printer in a given location lies with ATS, but we try to be as flexible as possible while maintaining a consistent level of service across campus.

The system works based on credits users add to their account via student receivables transactions or SpartyCash transfers. Users who do not have university accounts are able to purchase tokens in person via the computer store (for example, departmental or organizational accounts). We're working on a CashNet solution to make it easier for those individuals to add credits to their accounts with a basic credit card transaction.

The cost for the department varies based on conditions, but a wholly ATS supported printer has no cost associated with it. We have some printers in specialized locations where support and maintenance are provided by a department and we tend to be pretty flexible in terms of matching support to the situation. For example a NetPrint printer in a public location (i.e. the business college) is stocked and supported entirely by ATS. We also support some systems which have limited access based on hours or location which are stocked by departmental staff while ATS supplies paper, toner, and hardware support. We also have the ability to only support the software side of the NetPrint system, leaving the hardware and consumables support to the department.

The contacts for this service at ATS are myself, for the software side of NetPrint, and Steve Jowett for the hardware side. If anyone has any specific questions about the service feel free to give me a call.


Dave Beaudoin

Team Leader, Classroom Software
Academic Technology Services
Michigan State University
505C Computer Center
East Lansing, MI 48824
517-432-5339









On Jan 24, 2011, at 5:14 PM, Brian Adams wrote:

> We've used PaperCut (http://www.papercut.com/) in the past.
> 
> No complaints with it really.  AD integration was straight forward and
> installation/configuration in general wasn't too problematic.
> 
> -Brian
> 
> -----
> 
> Brian Adams
> Technical Director
> Department of Theatre
> 
> THR/WRAC Technology Pod Leader
> Lead Developer
> College of Arts and Letters
> 
> Michigan State University
> 
> 
> 
> On Mon, Jan 24, 2011 at 2:20 PM, Jon Galbreath <[log in to unmask]> wrote:
>> Hello,
>> 
>>                 One of the offices in the International Center has a bunch
>> of computers that are set up for their visiting people.  We’ve recently
>> moved to handing out temporary, limited accounts rather than a shared ID for
>> better accountability.  As part of this, the printer in that room quit and
>> they’re interested in replacing it.  With the anonymous access, it was
>> quickly abused and it was burning toner and paper at a crazy rate.
>> 
>>                 They were looking at NetPrint and just buying 500 tokens for
>> each participant at the start of the semester and once gone, they’d be on
>> their own to purchase more.  I’ve tried contacting ATS about NetPrint and
>> the feasibility of having them install a capable printer, but never seem to
>> get a response.
>> 
>> If NetPrint isn’t a viable option, is there some other solution that could
>> allow for per-page accounting?  I’m OK paying for something if it looks like
>> it’s worthwhile, but so far I’ve looked at various scripts that can run
>> against a Windows-based print server’s event log, but I’d prefer something a
>> little more intuitive.
>> 
>> 
>> 
>> Is anyone else doing anything like this?
>> 
>> 
>> 
>> Thanks!
>> 
>> Jon
>> 
>> 
>> 
>> Jon Galbreath
>> 
>> MCSE/Security+
>> 
>> Systems Administrator
>> 
>> International Studies and Programs
>> 
>> Helpdesk: 517-884-2148
>> 
>> Ph: 517-884-2144
>> 
>> [log in to unmask]
>> 
>> 

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