>>> On 11/2/2010 at 10:20 AM, "Aldrich, Dak" <[log in to unmask]> wrote:
> I know, I know... First problem is, it's Eudora. However, I have a few
> users that just WILL NOT switch to outlook. And this issue is baffling,
> regardless of the fact that the user is using Eudora.
>
> THE SETUP:
> This user has two instances of Eudora 7.1.0.9 installed. In two separate
> directories. That's not a problem. It's designed to be able to be used like
> that. They have each instance hooked up directly to an MSU mail account.
> So, both accounts are on MSU's mail server.
>
> THE PROBLEM:
> Some users, when receiving email from one of these Eudora instances, get the
> subject, but a blank body. As soon as they click Reply or Forward in their
> mail client, be it the MSU web mail, or Outlook, or Mac Mail, can see the
> original body of the email.
>
> THE PECULIARITIES:
> This only happens when mail is sent from one of the two instances of Eudora.
> All of the Eudora settings are the same, as far as I can tell.
> It does not happen to everyone. Some Outlook users are fine. Others are
> not. Some Web Mail users are fine. Others are not.
>
> THE CONSTANT:
> If someone experiences this issue when receiving mail from this account,
> they will always have this issue.
>
> Does anyone have any freaking clue what could be causing this? I have 3
> other users that use Eudora, and don't have this issue at all. They can send
> to everyone just fine without an issue.
>
> Thanks for any advice or places to look. I have googled this and the only
> issue that comes up is from 2007, relating to Outlook and 3rd party
> integrated email client virus scanning. I do not use that. So that
> shouldn't be an issue.
Is it a MIME settings issue on the client, maybe?
--
Kim Geiger
Information Technologist
Broadcasting Services
Michigan State University
517-432-3120 x 429
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