Chris,
I took a look at the OpsManger. Seems to be nice. Did you guys pay the
prices listed in the website? do they have academic prices?
Harper, Chris wrote:
> Troy, we are using two tools from AdventNet (www.adventnet.com) to do this. ServiceDesk for help desk and asset management, and OpsManager for business views of up time, downtime, SNMP monitoring, etc.
>
> Christopher M. Harper
> MANAGER OF INFORMATION TECHNOLOGY
> University Relations, Michigan State University
> 401 Olds Hall, East Lansing, MI 48824-1047
> Email: [log in to unmask] / Direct: (517) 355-9980
> Web: http://ur.msu.edu / Cell: (517) 290-5496
>
>
>
> -----Original Message-----
> From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Troy Murray
> Sent: Wednesday, August 26, 2009 11:13 AM
> To: [log in to unmask]
> Subject: [MSUNAG] Infrastructure Management Tool
>
> I'm being asked to look for some type of "infrastructure management" (for
> lack of a better term) like tool. The purpose of the tool would be to
> record things like software licenses and serial numbers / product keys, have
> a calendar of maintenance cycles for systems and record downtime for each.
>
> I'm curious if anyone is using a tool that provides those functions and
> more.
>
> Thanks,
>
>
--
Oscar Castaneda
Michigan State University
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