It is interesting to note that the problem seems to have started after
the SSL Cert for mail.MSu.edu was updated.
I ran into a similar scenario on test servers with a palm treo 700w.
The problem was a combination of the root Cert not being trusted
broadly enough and the palm not having updated root Certs.
The solution was to install the root Cert for the site onto the palm.
Here is a brief description of what I did:
Download an sslchain software and run it against mail.MSu.edu
This should download all of the Certs for mail.MSu.edu
Copy the downloaded root Cert to File Explorer of the palm and install
it.
This resolved the problem.
I can provide more detail info for those interested at a later time.
I pulled my hair out for about 2 weeks before finding a solution that
works. Hope this works for you too.
Firm.
On Jan 15, 2009, at 4:34 PM, "Olson, III Dean" <[log in to unmask]> wrote:
> I've had similar problems with a Treo phone here in the department. I
> haven't found a way to fix it yet... The professor will be getting
> a new
> phone in a couple months so hopefully that will take care of the
> problem.
>
> Dean
>
>
> -----Original Message-----
> From: MSU Network Administrators Group [mailto:[log in to unmask]] On
> Behalf Of Brian Martinez
> Sent: Thursday, January 15, 2009 4:31 PM
> To: [log in to unmask]
> Subject: Re: [MSUNAG] Email on the Palm?
>
> Dennie,
>
>> I have a Palm Centro, on which I had been happily accessing my MSU
>> email, until about a month ago. I suddenly started getting error
>> messages related to SSL when I tried to log in. Neither Verizon,
>> Palm,
>> nor the MSU consultants have been able to help me.
> You certainly are not the first person to have troubles on their Palm
> device the problem for my group is that no one here has one of these
> devices (and this isn't just limited to Palms) so we have pretty
> much no
> familiarity with how the software works or what the setup is like
> for it.
>
>> I can log into Gmail, but not MSU Mail. That makes me suspect that
>> the problem is related to the switch to the new MSU email system.
>> Maybe an old SSL certificate is saved somewhere on my device?
>
> I can confirm for you that we did update our SSL Certificates for
> mail.msu.edu. However, that was done on September 29th, 2008 to the
> best
> of my recollection. Being able to clear any old certificates that are
> cached on the device may be something to go on, but I'm afraid I
> cannot
> provide any help on how to accomplish that feat.
>
> In all honesty, I too, would be curious to know if people have had
> similar problems and if so how they fixed it (if they fixed it)?
>
> ./brm
|
