Dennie,
I would check the following:
1- is the mail coming directly from mail.msu.edu to the Centro - if Yes,
then I would check your setup in mail.msu.edu to make sure it is in the
"desired" configuration.
2 - I am guessing that it might be a "hop" situation. If I recall the
conversation I had with the Verizon person, you were really connecting to
two or three different "mail services" or "routes" when you had the Centro
or blackberry.
So depending upon how the phone carrier has them configured, which is
different from AT&T, Verizon and Sprint - you might need to set the phone up
in a different manner.
I think with the "hop" situation it would be like setting up a mail system
where the mail went from Horde (MSU mail) to Exchange server and then to
phone carrier - then to the phone. Or the same type of setup that would be
needed if you had the connection to a blackberry for your exchange
server....
With Gmail - they know they need to support that, so it is a given and a
basic thing that they will do - due to the volumn of users.
I know this isn't an answer, however I hope this helps....
Jeanne
On 1/15/09 4:33 PMGMT-05:00, "Dennie Hoopingarner" <[log in to unmask]> wrote:
> Thanks to the several people who have responded to my issue with the
> Centro email. Here's a little more info.
>
> I have tried re-creating accounts, re-installing VersaMail, even doing
> a complete re-install of the phone's OS. I would suspect a hardware
> problem, but the fact that I can get to Gmail using the same kind of
> IMAP connection makes me think that the problem isn't with the phone
> itself.
>
>
>
> Dennie Hoopingarner, Ph.D.
> Director, Language Learning Center
> Associate Director for Technology Implementation, CLEAR
> Michigan State University
> http://llc.msu.edu
>
--
Jeanne G. Carey, PMP
Michigan State University
Residential College in the Arts and Humanities (RCAH)
C210B Snyder
East Lansing, MI 48825
Phone +517-884-6001
Fax: +517-884-1244
E-mail: [log in to unmask]
Website: rcah.msu.edu
GMT-4
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