I've had similar problems with a Treo phone here in the department. I
haven't found a way to fix it yet... The professor will be getting a new
phone in a couple months so hopefully that will take care of the problem.
Dean
-----Original Message-----
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Brian Martinez
Sent: Thursday, January 15, 2009 4:31 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Email on the Palm?
Dennie,
> I have a Palm Centro, on which I had been happily accessing my MSU
> email, until about a month ago. I suddenly started getting error
> messages related to SSL when I tried to log in. Neither Verizon, Palm,
> nor the MSU consultants have been able to help me.
You certainly are not the first person to have troubles on their Palm
device the problem for my group is that no one here has one of these
devices (and this isn't just limited to Palms) so we have pretty much no
familiarity with how the software works or what the setup is like for it.
> I can log into Gmail, but not MSU Mail. That makes me suspect that
> the problem is related to the switch to the new MSU email system.
> Maybe an old SSL certificate is saved somewhere on my device?
I can confirm for you that we did update our SSL Certificates for
mail.msu.edu. However, that was done on September 29th, 2008 to the best
of my recollection. Being able to clear any old certificates that are
cached on the device may be something to go on, but I'm afraid I cannot
provide any help on how to accomplish that feat.
In all honesty, I too, would be curious to know if people have had
similar problems and if so how they fixed it (if they fixed it)?
./brm
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