I am talking about a warranty repair. I would send component replacement
(i.e. cracked screen) to the same shop that would perform warranty
work.
--
+-------------------------------------------+
| Michael Surato |
| College of Arts and Letters |
| Michigan State University |
| 320 Linton Hall |
| East Lansing, MI 48824 |
| Voice: (517) 353-0778 Fax: (517) 355-0159 |
+-------------------------------------------+
>>> On 8/11/2008 at 4:44 PM, MSU Network Administrators Group wrote:
> Are you talking for a
> warrantied failure or a screen replacement? Cracked screens aren’
> t covered under warranty, so in that case Apple might do a referral
or they
> may have you send them into the depot. For warranty failure they send
an
> overnight DHL box and you simply insert laptop and mail back –
> usually 1 week turnaround on it.
----
Jack Kramer
>
Computer Systems Specialist
University Relations, Michigan
> State University
517-884-1231
>
_____
> From: Michael Surato <[log in to unmask]>
> Reply-To: Michael Surato <[log in to unmask]>
Date: Mon, 11 Aug 2008 16:41:44 -0400
To: <[log in to unmask]>
Subject: Re: [MSUNAG] Mac laptop screen repair?
Do you have an address to get these mailers? I have called
> the support
line, and they have referred me to the local shop list, which
> all
charged money to complete the
> job.
--
+--------------------------
> -----------------+
| Michael Surato |
| College of Arts and Letters |
| Michigan State University |
| 320 Linton Hall |
| East Lansing, MI 48824 |
| Voice: (517) 353-0778 Fax:
> (517) 355-0159
> |
+-------------------------------------------+
>>> On 8/11/2008 at 4:37 PM, MSU Network Administrators Group wrote:
> If it’s
> > under warranty you could just avail yourself of the Apple prepaid
mailers and
> send it in – they even send a tech to you for desktops.
> ----
Jack Kramer
Computer Systems
> Specialist
> University Relations, Michigan State University
517-
> 884-1231
_____
From:
> Michael Surato <[log in to unmask]>
Reply-To: Michael Surato <[log in to unmask]>
Date:
> Mon, 11 Aug 2008 16:36:30 -0400
To: <[log in to unmask]>
> Subject: Re: [MSUNAG] Mac laptop screen repair?
The only positive
> experience I have had with Macintosh repairs has been
> with CompUSA. Everyone else I have contacted has demanded $70+ per
hour
> for
> warranty work. As CompUSA is no longer an option, I am also looking
fo
> r a
> decent Mac repair shop that will not charge for warranty
> repairs.
--
+-
> ------------------------------------------+
| Michael Surato |
| College of Arts and Letters |
| Michigan State University |
| 320 Linton Hall |
|
> East Lansing, MI 48824 |
|
> Voice: (517) 353-0778 Fax: (517) 355-0159
> |
+--------------
> -----------------
> ------------+
>>> On 8/11/2008 at 3:30 PM, MSU Network Administrators Group wrote:
> Anyone have any experience with any of the various companies that do
Mac
> laptop screen repairs? I have a faculty member here that needs to
get a
> Macbook Pro repaired after cracking the laptop screen. I see a
variety
> of
> companies that seem to do this, and am hoping maybe someone's had
experience
>
> with one of them.
>
> Thanks,
> Gary
>
|