On Apr 28, 2008, at 11:14 AM, Brian Martinez wrote:
> Al Bray wrote:
>> I want to throw this out to see if other's have had their users
>> complaining about this issue.
>>
>> For about the past month or so, our users that have MSU Credit
>> Union accounts option set to and have eStatements and other
>> eCorrespondence set up to be delivered to their MSUnetID email
>> account are complaining that they are getting bounced back and not
>> being delivered.
>>
>> They know this because when the log into their MSUFCU account, they
>> have email messages telling them as much.
>>
>>
> --[snip]--
>
>
>> Anyway...at this point I am wondering if others are seeing this
>> with their users that have their MSUFCU email option set to
>> @msu.edu and if so, who to contact to address this issue.
>>
>>
>
> Al,
>
> As a sys admin for the mail.msu.edu team *and* an MSUFCU member (who
> receives e-statements) I can tell you this is the first I've heard
> of it happening. I've been receiving all of my e-statements to my
> old @msu.edu address which forwards on elsewhere. I just logged
> into their website and I have no messages waiting for me.
>
> I'm curious to know if you have your users forwarding via a .forward
> file or via a .mailfilter? If you have them forwarding with a mail
> filter I'd recommend that you *NOT* do that, and change it back to
> "forwarding address"
>
> If I get a chance to later today, and I remember, I'll grep through
> some logs to see if I find any MSUFCU problems. They could have
> trouble with our greylisting server as well, but that seems
> doubtful, unless they have secondary (and poorly configured) mail
> servers sending this stuff out too.
FYI: I get my mail from them, and I forward through a mailfilter (so I
can send a copy to my wife).
./mk
--
Matt Kolb <[log in to unmask]>
Assistant Director
Academic Technology Services
Michigan State University
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