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On Apr 28, 2008, at 11:14 AM, Brian Martinez wrote: > Al Bray wrote: >> I want to throw this out to see if other's have had their users >> complaining about this issue. >> >> For about the past month or so, our users that have MSU Credit >> Union accounts option set to and have eStatements and other >> eCorrespondence set up to be delivered to their MSUnetID email >> account are complaining that they are getting bounced back and not >> being delivered. >> >> They know this because when the log into their MSUFCU account, they >> have email messages telling them as much. >> >> > --[snip]-- > > >> Anyway...at this point I am wondering if others are seeing this >> with their users that have their MSUFCU email option set to >> @msu.edu and if so, who to contact to address this issue. >> >> > > Al, > > As a sys admin for the mail.msu.edu team *and* an MSUFCU member (who > receives e-statements) I can tell you this is the first I've heard > of it happening. I've been receiving all of my e-statements to my > old @msu.edu address which forwards on elsewhere. I just logged > into their website and I have no messages waiting for me. > > I'm curious to know if you have your users forwarding via a .forward > file or via a .mailfilter? If you have them forwarding with a mail > filter I'd recommend that you *NOT* do that, and change it back to > "forwarding address" > > If I get a chance to later today, and I remember, I'll grep through > some logs to see if I find any MSUFCU problems. They could have > trouble with our greylisting server as well, but that seems > doubtful, unless they have secondary (and poorly configured) mail > servers sending this stuff out too. FYI: I get my mail from them, and I forward through a mailfilter (so I can send a copy to my wife). ./mk -- Matt Kolb <[log in to unmask]> Assistant Director Academic Technology Services Michigan State University