We had a problem receiving some mail. Typically we saw it with forwarded
messages. We were able to determine that initial contact was being made
by the sending server then nothing else. It turned out the campus IDP
was blocking the message. The E-mail did not conform the SMTP standard
for line length.
You might want to check with Joe Bydzyn to see if packets are being
dropped to your mail server.
******************************
David Vietti
Systems Administration Manager
Michigan State University
Physical Plant Division
Room 1 Physical Plant
East Lansing, MI 48824
(517)432-0240 Office
(517)353-5001 fax
[log in to unmask]
******************************
-----Original Message-----
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Kim Geiger
Sent: Thursday, May 31, 2007 9:29 AM
To: [log in to unmask]
Subject: [MSUNAG] email troubleshooting
We run our own mail server. Recently, one user in particular has
failed to receive email from a Hotmail and an AOL address. Both were
replies to mail from her, so presumably the addressing was correct.
Logs show lots of other mail from Hotmail and AOL, but nothing from the
address of this user's correspondents--no blocks, no refusals, nothing.
Can anyone think of a reason why this might be happening? It's hard to
diagnose a non-event... I have a vague recollection of AOL having some
issue with mail from MSU, but that was a while ago and wasn't with them
sending to us, but of us to them.
Anyway, thanks for any ideas.
--
Kim Geiger
Information Technologist
Broadcasting Services
Michigan State University
517-432-3120 x 429
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