Chris,
This is what Barb Fox had to say about this license issue.
John Gorentz
>X-Mailer: QUALCOMM Windows Eudora Version 6.2.5.6
>Date: Fri, 08 Dec 2006 10:15:20 -0500
>To: John Gorentz <[log in to unmask]>
>From: Barbara Fox <[log in to unmask]>
>Subject: Re: Fwd: Re: [MSUNAG] Adobe License Manger
>X-RCPT-TO: <[log in to unmask]>
>X-IMail-ThreadID: 827801be000057f5
>
>John,
>
>Sven already told me. I purchased two licenses for Acrobat 8 and activated mine right away. But in order to do that I had to register the licenses with Adobe. When Phil went to install his coy someone else had snagged the second license. So I was on the phone with Adobe for about an hour and they soon realized that they had a problem and said that they were going to take it to the corporate level. This was two weeks ago. I have been in touch with Sean Leahy at MSU licensing support regarding this problem.
>
>--Barb
>
>At 09:55 AM 12/8/2006, you wrote:
>>Barb,
>>
>>It looks like you are being talked about on the MSU Network Administrators list, in connection with the new Adobe License Manager. See the attached message.
>>
>>John
>>
>>
>>>X-Original-To: [log in to unmask]
>>>Delivered-To: [log in to unmask]
>>>X-Mailer: Microsoft Office Outlook 11
>>>Thread-Index: AccaT7LrKlZrc1n4QSi4OK2KlE4khwAfVRkg
>>>X-Virus: None found by Clam AV
>>>Date: Fri, 8 Dec 2006 09:04:00 -0500
>>>Reply-To: Chris Wolf <[log in to unmask]>
>>>Sender: MSU Network Administrators Group <[log in to unmask]>
>>>From: Chris Wolf <[log in to unmask]>
>>>Subject: Re: [MSUNAG] Adobe License Manger
>>>To: [log in to unmask]
>>>List-Help: <http://list.msu.edu/cgi-bin/wa?LIST=MSUNAG>,
>>> <mailto:[log in to unmask] MSUNAG>
>>>List-Unsubscribe: <mailto:[log in to unmask]>
>>>List-Subscribe: <mailto:[log in to unmask]>
>>>List-Owner: <mailto:[log in to unmask]>
>>>List-Archive: <http://list.msu.edu/cgi-bin/wa?LIST=MSUNAG>
>>>X-RCPT-TO: <[log in to unmask]>
>>>X-IMail-ThreadID: 71fa01be00005385
>>>
>>>I just had to deal with this on Wednesday when installing our first copy of
>>>Acrobat 8. I found their site very confusing, with instructions in
>>>different places that contradict each other. It does say there is a
>>>"one-year transition period, starting in November 2006, during which you may
>>>opt out of e-licensing". I decided I might as well set it up now, and
>>>muddled my way through the process for my one license. We then installed the
>>>one copy and it successfully retrieved its license from Adobe.
>>>
>>>The next day I got a lengthy email message telling me that "The pool of
>>>Acrobat Professional 8.0 e-licenses your organization selected to host at
>>>Adobe is empty and the system is now issuing overdraft e-Licenses for all
>>>incoming requests." The message was addressed to me and [log in to unmask],
>>>which is a person I don't know. I followed the instructions in the message
>>>to go to their web site and view a report about my licenses. It showed me
>>>one license with my serial number, but strangely showed three seats
>>>purchased and three licenses issued and no seats available, even though I
>>>only bought one license. I submitted an inquiry to them about this, but
>>>haven't received an answer. Today I went and looked at the report again, and
>>>now it shows 93 seats purchased, 4 issued, 89 seats available and one
>>>overdraft issued. (It also displays the warning "Some overdrafts in use.
>>>Purchase additional licenses.", which seems screwed up when just below it
>>>says 89 seats are available. Either I'm not interpreting it right, or their
>>>elaborate new system is buggy.)
>>>
>>>So, I'm starting to think that everyone at MSU is sharing one instance in
>>>Adobe License Manager, which is going to make it pretty useless. If this is
>>>the case, one person could install more copies than they purchased and
>>>others would be denied their licenses.
>>>
>>>I hope someone from the Computer Store can look into this and tell us what's
>>>going on.
>>>
>>>> -----Original Message-----
>>>> From: MSU Network Administrators Group
>>>> [mailto:[log in to unmask]] On Behalf Of Stephen W Asman
>>>> Sent: Thursday, December 07, 2006 5:06 PM
>>>> To: [log in to unmask]
>>>> Subject: [MSUNAG] Adobe License Manger
>>>>
>>>> We were getting ready to start installing Adobe Acrobat Pro 8
>>>> on several machines that we support here. We've been buying
>>>> the licenses for a couple of weeks now and just received the
>>>> installation media. When I logged on to Adobe license site
>>>> to get our licenses keys there's an extensive notice
>>>> about "Adobe License Manager" (ALM). Everything seems to
>>>> indicate that
>>>> this is a requirement now. The choices are basically that
>>>> either we let Adobe monitor our license compliance, or we
>>>> need to set up an ALM server to monitor it ourselves. I have
>>>> several problems with this:
>>>>
>>>> 1. We are in the process of setting up an asset management
>>>> system that will monitor our license compliance on all of the
>>>> software that our unit supports. I see no need to set up a
>>>> separate service just to accommodate one vendor.
>>>>
>>>> 2. Will we soon need to have ALM like products for each major
>>>> software title we support?
>>>>
>>>> 3. What sort of information does this thing send out and receive?
>>>>
>>>> 4. Could Adobe turn off our Acobat 8 licenses when they
>>>> decide not to support it any more?
>>>>
>>>> Could go on but I don't want to rant for too long. Am I way
>>>> off base here or does this thing bother anybody else?
>>>>
>>>> ---------------------------------
>>>> Stephen W. Asman
>>>> Microcomputer Hardware & Software Coordinator Health
>>>> Information Technology Room A536C East Fee Hall Michigan
>>>> State University East Lansing, MI 48824 [log in to unmask]
>>>> (517) 355-6531
>>>>
>
>
|
