 |
 |
Chris, This is what Barb Fox had to say about this license issue. John Gorentz >X-Mailer: QUALCOMM Windows Eudora Version 6.2.5.6 >Date: Fri, 08 Dec 2006 10:15:20 -0500 >To: John Gorentz <[log in to unmask]> >From: Barbara Fox <[log in to unmask]> >Subject: Re: Fwd: Re: [MSUNAG] Adobe License Manger >X-RCPT-TO: <[log in to unmask]> >X-IMail-ThreadID: 827801be000057f5 > >John, > >Sven already told me. I purchased two licenses for Acrobat 8 and activated mine right away. But in order to do that I had to register the licenses with Adobe. When Phil went to install his coy someone else had snagged the second license. So I was on the phone with Adobe for about an hour and they soon realized that they had a problem and said that they were going to take it to the corporate level. This was two weeks ago. I have been in touch with Sean Leahy at MSU licensing support regarding this problem. > >--Barb > >At 09:55 AM 12/8/2006, you wrote: >>Barb, >> >>It looks like you are being talked about on the MSU Network Administrators list, in connection with the new Adobe License Manager. See the attached message. >> >>John >> >> >>>X-Original-To: [log in to unmask] >>>Delivered-To: [log in to unmask] >>>X-Mailer: Microsoft Office Outlook 11 >>>Thread-Index: AccaT7LrKlZrc1n4QSi4OK2KlE4khwAfVRkg >>>X-Virus: None found by Clam AV >>>Date: Fri, 8 Dec 2006 09:04:00 -0500 >>>Reply-To: Chris Wolf <[log in to unmask]> >>>Sender: MSU Network Administrators Group <[log in to unmask]> >>>From: Chris Wolf <[log in to unmask]> >>>Subject: Re: [MSUNAG] Adobe License Manger >>>To: [log in to unmask] >>>List-Help: <http://list.msu.edu/cgi-bin/wa?LIST=MSUNAG>, >>> <mailto:[log in to unmask] MSUNAG> >>>List-Unsubscribe: <mailto:[log in to unmask]> >>>List-Subscribe: <mailto:[log in to unmask]> >>>List-Owner: <mailto:[log in to unmask]> >>>List-Archive: <http://list.msu.edu/cgi-bin/wa?LIST=MSUNAG> >>>X-RCPT-TO: <[log in to unmask]> >>>X-IMail-ThreadID: 71fa01be00005385 >>> >>>I just had to deal with this on Wednesday when installing our first copy of >>>Acrobat 8. I found their site very confusing, with instructions in >>>different places that contradict each other. It does say there is a >>>"one-year transition period, starting in November 2006, during which you may >>>opt out of e-licensing". I decided I might as well set it up now, and >>>muddled my way through the process for my one license. We then installed the >>>one copy and it successfully retrieved its license from Adobe. >>> >>>The next day I got a lengthy email message telling me that "The pool of >>>Acrobat Professional 8.0 e-licenses your organization selected to host at >>>Adobe is empty and the system is now issuing overdraft e-Licenses for all >>>incoming requests." The message was addressed to me and [log in to unmask], >>>which is a person I don't know. I followed the instructions in the message >>>to go to their web site and view a report about my licenses. It showed me >>>one license with my serial number, but strangely showed three seats >>>purchased and three licenses issued and no seats available, even though I >>>only bought one license. I submitted an inquiry to them about this, but >>>haven't received an answer. Today I went and looked at the report again, and >>>now it shows 93 seats purchased, 4 issued, 89 seats available and one >>>overdraft issued. (It also displays the warning "Some overdrafts in use. >>>Purchase additional licenses.", which seems screwed up when just below it >>>says 89 seats are available. Either I'm not interpreting it right, or their >>>elaborate new system is buggy.) >>> >>>So, I'm starting to think that everyone at MSU is sharing one instance in >>>Adobe License Manager, which is going to make it pretty useless. If this is >>>the case, one person could install more copies than they purchased and >>>others would be denied their licenses. >>> >>>I hope someone from the Computer Store can look into this and tell us what's >>>going on. >>> >>>> -----Original Message----- >>>> From: MSU Network Administrators Group >>>> [mailto:[log in to unmask]] On Behalf Of Stephen W Asman >>>> Sent: Thursday, December 07, 2006 5:06 PM >>>> To: [log in to unmask] >>>> Subject: [MSUNAG] Adobe License Manger >>>> >>>> We were getting ready to start installing Adobe Acrobat Pro 8 >>>> on several machines that we support here. We've been buying >>>> the licenses for a couple of weeks now and just received the >>>> installation media. When I logged on to Adobe license site >>>> to get our licenses keys there's an extensive notice >>>> about "Adobe License Manager" (ALM). Everything seems to >>>> indicate that >>>> this is a requirement now. The choices are basically that >>>> either we let Adobe monitor our license compliance, or we >>>> need to set up an ALM server to monitor it ourselves. I have >>>> several problems with this: >>>> >>>> 1. We are in the process of setting up an asset management >>>> system that will monitor our license compliance on all of the >>>> software that our unit supports. I see no need to set up a >>>> separate service just to accommodate one vendor. >>>> >>>> 2. Will we soon need to have ALM like products for each major >>>> software title we support? >>>> >>>> 3. What sort of information does this thing send out and receive? >>>> >>>> 4. Could Adobe turn off our Acobat 8 licenses when they >>>> decide not to support it any more? >>>> >>>> Could go on but I don't want to rant for too long. Am I way >>>> off base here or does this thing bother anybody else? >>>> >>>> --------------------------------- >>>> Stephen W. Asman >>>> Microcomputer Hardware & Software Coordinator Health >>>> Information Technology Room A536C East Fee Hall Michigan >>>> State University East Lansing, MI 48824 [log in to unmask] >>>> (517) 355-6531 >>>> > >