We noticed a similar trend with a large batch of GX260's and similar
failures with the MBs in GX270's also.
--
________________________________________________
Stephen Bogdanski Network Support, MSU-CVM
Michigan State University [log in to unmask]
A227 VetMed Center Phone: (517) 353-5551
East Lansing, MI 48824 Fax: (517) 432-2937
>>> On 9/14/2006 at 3:11 PM, <[log in to unmask]> wrote:
> 3 years (and two weeks) ago we made a bulk buy of 90+ Dell OptiPlex
> GX-270 systems to replace older desktop machines for our users.
>
> Overall we have been satisfied with these systems. But during the
last
> 7 months or so, we have had to replace the motherboards in 17 of
these
> systems.
>
> The typical symptom that results in us having to request a
replacement
> MB has been that the video signal from the built in video card would
> spontaneously go dead in the middle of using the machine. No
> predictable pattern to when. Power cycling the machine brings the
video
> back 99% of the time. But once it starts to happen on a given
machine,
> it continues and increase in frequency.
>
> The first couple of times we suspected driver incompatibility, power
> supplies, etc. But in the end, replacing the motherboard
(transferring
> over the processor and memory from the existing MB) has been the
> permanent fix.
>
> I am wondering if anyone else purchased some of these GX-270
systems
> and has experienced the same or similar issue. Feel free to respond
to
> me off list as I am not trying to bash the manufacturer, just figure
out
> if it might be a manufacturer defect. A 20% plus MB replacement
rate
> seems out of the norm in my thinking.
>
> These machines are out of warranty as of two weeks ago, and we now
have
> two more systems that are yet again experiencing this problem.
>
> Thanks for your time!
>
> - Al
>
>
>
>
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