At 08:07 AM 4/7/2004, Chris Wolf wrote:
>At 08:57 PM 4/6/2004, Rich Wiggins wrote:
>>NAG told us clearly that we need to give a "heads up" whenever
>>we do a mass mailing to end users, so that computer support people
>>would not be caught unaware. Hence the note about the key logger...
>The one addition I would like to see on all notices such as this is something like the following, preferably prior to the section of the message that starts describing any actions they might take themselves:
>"If you are faculty or staff, check with your departmental computer support staff for their assistance in remedying this problem."
>You did this on some of the earlier announcements this year (in fact, I copied part of the language from one of them).
Yeahbut, sometimes faculty and staff check with me, not because they need help in dealing with the problem, but because the message tells them to. I can't say it's caused an inordinate waste of time -- maybe just an ordinate amount of time-wasting. But I thought I'd mention it.