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Special Issue of the Journal of International Business Studies  

 

INDUSTRY 4.0 TECHNOLOGIES IN A GEOPOLITICALLY FRAGMENTED WORLD: 

BEHAVIORAL, STRATEGIC AND SOCIETAL CONSIDERATIONS FOR MULTINATIONAL
ENTERPRISES

 

Special Issue Editors:  

*	Satish Nambisan (Case Western Reserve University, USA,
<mailto:[log in to unmask]> [log in to unmask])
*	Paula Caligiuri (Northeastern University, USA,
<mailto:[log in to unmask]> [log in to unmask])  
*	April Knill (University of South Carolina, USA,
<mailto:[log in to unmask]> [log in to unmask]) 
*	Masaaki Kotabe (Waseda University, Japan,
<mailto:[log in to unmask]> [log in to unmask]) 
*	Janet Y. Murray (University of Missouri-St. Louis, USA,
<mailto:[log in to unmask]> [log in to unmask]) 
*	Supervising Editor: Shaker Zahra (University of Minnesota, USA,
<mailto:[log in to unmask]> [log in to unmask])

 

 

Deadline for Submission: July 31, 2024 

 

Motivation for the Special Issue 

Digitalization of international business (IB) has garnered growing attention
among IB researchers in recent years. Yet, so far, research in this area has
largely focused on understanding the implications of digital platforms and
ecosystems for multinational enterprises (MNEs), and to limited extent, the
implications of MNEs’ digital transformation initiatives, primarily from
strategic perspectives (Meyer, Li, Brouthers, Jean, 2023) (see Table 1).
Industry 4.0 (4IR) technologies—which bring together elements of smart
automation, intelligence based on big data, cyber-physical connectivity,
decentralized networks, and edge computing—portend a more transformative
global business landscape with profound implications on not only where and
how MNEs create and capture value but also how they impact the wellbeing of
employees, local communities and the broader society (Babina, Fedyk, He, &
Hodson, 2020; Lazarova, Caligiuri, Collings, & De Cieri, 2023; Luo & Zahra,
2023; Nambisan & Luo, 2022; Strange & Zucchella, 2017). This special issue
seeks to bring IB researchers’ attention to such a broader set of issues and
challenges that ensue from the deployment of 4IR technologies by MNEs and to
promote the adoption of a broader canvas – one that incorporates strategic,
behavioral, and societal perspectives – to study them.

 

4IR technologies that include artificial intelligence (AI),
Internet-of-Things (IoT), digital sensors, robotics, blockchain,
virtual/augmented reality (VR/AR), and 3D printing promise new pathways to
mobilize global resources, bundle firm-specific and country-specific
advantages, redesign business models, offerings, and operations, as well as
orchestrate global value chains (Nambisan & Luo, 2022; Nambisan, 2023). 4IR
technologies are agentic, autonomous, adaptive, self-generating and can
operate in a collective manner with other artificial agents (at scale) as
well as with human agents in problem solving and decision making. As
companies incorporate such technologies in their global operations and
offerings, critical questions arise related to MNE organization (structures,
decision-making processes), governance, and ethical/moral responsibilities.
For example, MNE organizational structures that allow for human-artificial
agent collaboration in decision-making may enhance operational efficiency;
however, when such agents are dispersed across national and/or
organizational borders, local formal/informal institutions could play a
critical constraining role. Similarly, 4IR-enabled cyber-physical
connectivity that enhance operational agility may also raise important data
privacy issues that would need to be addressed taking into consideration
varying localized data regulations and policies in host countries. Further,
while big data and AI-based algorithms may enable MNEs to optimize their
decision-making in different functional areas including HR (e.g., employee
recruitment, Erel, Stern, Tan, & Weisbach, 2021; Acemoglu & Restrepo, 2018),
marketing (e.g., customer hyper-personalization), innovation (Cockburn,
Henderson, & Stern, 2018; Bartel, Ichniowski, & Shaw, 2007), and contracting
(Cong and He, 2019), the absence of appropriate culture-specific guardrails
in different host countries could lead to their potential misuse with
profound ethical and moral implications. Also, while 4IR technologies enable
new forms of connectivity and knowledge sharing across enterprises, they
also raise several concerns about MNEs’ ability to protect their
intellectual properties and hold implications on organizing and internal
network structures for IPR protection (Yan, Li & Zhan, 2022). More broadly,
the opportunities presented by 4IR technologies are often accompanied by
risks that are highly localized, and MNEs will need to consider both
carefully (Nambisan & Luo, 2023). 

 

In deploying 4IR technologies, much of the emphasis of MNEs so far has been
on enhancing the efficiency, adaptiveness, agility, and productivity of the
enterprise and/or of the extended value chain. Yet, the capabilities offered
by these new technologies also portend promising possibilities for MNEs to
adopt a broader set of goals that reflect the role and the contribution of
industry to society (Ciulli & Kolk, 2023; Ocelík, Kolk, & Ciulli, 2023;
Srinivasan & Eden, 2021). The European Union (EU) has envisioned Industry
5.0 as an approach that complements 4IR and “places the wellbeing of the
worker at the center of the production process and uses new technologies to
provide prosperity beyond jobs and growth while respecting the production
limits of the planet” (Breque, De Nul, & Petridis, 2021). Industry 5.0 thus
represents a shift away from a sole focus on economic value towards a
broader concept of societal value and wellbeing prioritizing a
human-centric, sustainable, and resilient industry. For example, effective
collaboration among humans and machines (or collaborative robots) calls for
business models, organizing structures, and work processes that take into
consideration not only enterprise-centered goals such as efficiency,
personalization, and responsiveness but human-centered goals such as
employee empowerment, creativity, and autonomy as well (Lazarova et al,
2023). Given their global footprint and the potential to make broad-based
social impact, MNEs hold particular responsibility in adapting technologies
and strategies to pursue such a goal (Sachs & Sachs, 2021; Van Tulder et
al., 2021) and provide “solutions to challenges for society including the
preservation of resources, climate change and social stability” (Breque et
al., 2021). Yet, MNEs’ initiatives in this regard are complicated, given the
widely varying formal and informal institutions, as well as technological
infrastructures that operate in different host countries and shape both
stakeholder expectations and initiative outcomes. Thus, in the context of
4IR technologies, there is critical need for IB scholars to deepen their
inquiries about how MNEs “decide to divide their attention to varying social
and sustainability goals and to different types of countries … and how they
develop the organizational capabilities necessary to address them” (Luo &
Zahra, 2023). 

 

In realizing the above promises offered by 4IR technologies—whether they be
enterprise-focused or societal-focused—MNEs are also confronted with the
harsh geopolitical realities that point to an increasingly decoupled or
fragmented global business landscape (Cha, Wu, & Kotabe, 2021; Petricevic &
Teece, 2019; Witt, 2019; Witt, Lewin, Li, & Gaur, 2023). Issues ranging from
national security concerns to geopolitical rivalry have provoked a slew of
governmental acts and regulatory policies in various countries (e.g., US
CHIPS Act, China Critical Information Infrastructure law) that may curtail
MNEs’ ability to fully leverage the flexibility and connectivity enabled by
4IR (Nambisan & Luo, 2021, 2022). As a recent IMF report noted, the
underlying “geopolitical tectonic plates will drift further apart,
fragmenting the global economy into distinct economic blocs with different
ideologies, political systems, technology standards, cross border payment
and trade systems, and reserve currencies” (Gourinchas, 2022). Such a
geopolitically fragmented world economy presents new sets of challenges to
MNEs and calls upon them to pursue a new path of ‘reglobalization’
(Hilsenrath & DeBarros, 2023) rerouting the pathways of global trade and
finance (Verbeke & Yuan, 2021).  

 

In addition, the rising significance of the Global South—for example,
countries such as India, Indonesia, China, Brazil, Argentina, Egypt, Kenya
and Nigeria—as the world’s major economic and geopolitical force (e.g.,
Agrawal, 2023; Kotabe & Kothari, 2016) calls for re-contextualizing the
opportunities and challenges related to 4IR. Arguably, much of the focus of
the IB digitalization research has been on the markets and economies of the
Global North or on the MNEs from there. Emerging market MNEs (EMNEs) are
presented with a unique set of economic, political, and social conditions,
and 4IR technologies may offer them with novel opportunities to pursue both
economic and social goals as they grow and expand.

 

Thus, more broadly, 4IR technologies, particularly those related to
intelligence and automation, present a critically important research area
for IB scholars, with a distinctive set of research issues and questions
that remains unexplored. Further, extant IB digitalization research has by
and large neglected behavioral and societal perspectives even though
digitalization, and specifically 4IR technologies, bring to the fore
important issues related to individual privacy, wellbeing, dignity, and
other humanistic and societal concerns. Finally, while digital technologies
play a critical role in ongoing decoupling or de-risking efforts (Luo,
2022a), whether it be from national security concerns (e.g., foreign
companies having access to host country’s digital infrastructure), national
rivalry issues (preventing access to technologies and talent in critical
fields such as AI), or industry composition (Varian, 2018), there has been
limited effort paid to examine such de-risking and decoupling through a
digitalization or 4IR lens (Nambisan & Luo, 2021).

 

Aims and Scope of the Special Issue  

We seek scholarly contributions that can help advance our understanding of
the opportunities and risks that MNEs will face in deploying 4IR
technologies—with regard to achieving both the enterprise-focused goals as
well as the broadened social engagement goals set out in Industry 5.0. We
are particularly interested in contributions that adopt behavioral and
societal perspectives to develop a more holistic understanding of the
implications of 4IR technology deployment by MNEs. We also seek to draw IB
researchers’ attention to examining how geopolitical and nationalistic
issues evident in different parts of the world are likely to shape
4IR-related opportunities and risks.

 

More broadly, the special issue seeks to highlight topics at the
intersection of the two new subdomains that the JIBS editor-in-chief
recently articulated – 4IR and global sustainability (Tung 2023)—along with
the theoretical perspectives that are appropriate to consider both strategic
and humanistic issues that MNEs will be faced with in a world that is
digitally connected and geopolitically fragmented. 

 

Importantly, the underlying topics and issues span multiple functional
domains and connect with key subthemes in IB research such as changing
global workforce and future of work, sanctions and corporate business
diplomacy, sustainable marketing, and corporate taxation (e.g., Doh, Dahan,
& Casario, 2022; Gande, John, Nair, & Senbet, 2020; Griffith, 2021; Luo &
Witt, 2022; Meyer, Fang, & Panibratov, 2023; Menges, Cohen, Hall, Howe, &
Jachimowicz, 2022; Samiee, 2020). 

 

We welcome submissions using a diversity of research methods including
quantitative and qualitative approaches and conceptual/theoretical
contributions. Possible topics that would be suitable for this SI include
(but are not limited to): 



*         Future of work and 4IR technologies: 4IR technologies hold
important implications for global talent management and international human
resource management in MNEs—for example, reskilling more employees to
humanics, repatriating work away from developing countries if low-cost
technology and labor costs are less of an issue in MNEs, and a greater
reliance on AI for jobs that were once the purview of humans, such as
creative and support work (Lazarova et al, 2023).  The 4IR changes will
influence the way employees are hired (e.g., AI resume screening and natural
language processing replacing interviews), managed (e.g., digital evaluation
of performance using facial recognition) and supported (e.g., AI chatbots
providing support, career coaching, and advice).



*         Psychological implications of 4IR: Understanding what MNEs can do
to help employees manage the psychological implications of 4IR warrants
future research.  For example, with automation and AI taking over tasks
traditionally performed by humans, many employees may experience job
insecurity, job stress, and skill obsolescence. Remote working arrangements
enabled by 4IR can improve work-life balance with greater flexibility while
blurring the boundary between work and home. With increased digitization,
there may be concerns about personal data privacy leading to feelings of
unease, anxiety, and mistrust towards employers or the organization.  

 

*         Societal impacts of MNE 4IR initiatives: It is evident that MNEs
will need to acknowledge and carefully manage the potential impacts of their
4IR initiatives beyond the organization walls. For example, MNEs may need to
adopt a human-centric approach in applying 4IR technologies (such as
AI/cognitive computing and collaborative robots) in operations so as to
prioritize worker empowerment and wellbeing. Similarly, MNEs will need to
carefully anticipate and manage digital harms—ranging from algorithmic bias
to perceived loss of worker autonomy—that ensue from their 4IR initiatives
in varied national cultural and institutional contexts. More importantly,
MNEs’ 4IR initiatives may have indirect effect on a broader set of societal
issues including digital equity and inclusion, human rights, weakening of
democracy and democratic institutions, environmental sustainability, and
social isolation. 



*         4IR initiatives and MNE de-risking strategies: Rising geopolitical
and nationalistic concerns have led MNEs to pay increased attention to
de-risking strategies in a host of areas including finance, innovation,
supply chains, and operations. 4IR technologies could potentially play a
critical role in that. For example, decentralized organizational structures
and decision-making processes enabled by 4IR technologies (e.g., blockchain)
may help MNEs deploy novel de-risking strategies to address constraints from
geopolitical fragmentation (Nambisan & Luo, 2022). Similarly, new forms of
4IR-enabled physical-digital connectivity may redefine MNEs’ relationships
in the extended global value chain allowing for isolating emergent risks
(Nambisan, 2023). Going beyond specific application areas, MNEs may need to
revisit and transform their corporate business diplomacy to better suit
conditions in a fragmented global digital economy.



*         4IR technologies and the Global South: Rapidly changing
demographics of the world (Leatherby, 2023) combined with other factors
(e.g., new South-South alliances) indicate the ongoing shift towards the
Global South becoming the major source of economic and geopolitical power.
4IR technologies may shape or amplify the new market opportunities offered
by the Global South, for both EMNEs as well as MNEs from the Global North.
At the same time, MNEs may need to adapt the approaches to manage 4IR
technologies to fit the unique contexts of the Global South. Countries in
the Global South also face critical social and environmental problems
ranging from climate change and air/water pollution to urban poverty and
depletion of natural resources. MNEs could potentially co-opt 4IR-based
solutions to address both the novel market opportunities and the social
challenges in the Global South.

 

*         International legal frameworks and regulation of 4IR technologies:
Challenges exist for tech MNEs (i.e., MNEs that develop 4IR technologies)
since there does not exist an international standard on how countries should
regulate ever-evolving technological capabilities. Though various
organizations governing countries such as European Commission, the
Organization for Economic Co-operation and Development (OECD), and the
United Nations have taken steps to provide legal frameworks that will work
toward standardized regulation for countries, there remain many challenges
in the international adoption of 4IR-related regulation. Differences in
either formal or informal institutions as they relate to legal structure
pose challenges with regard to oversight, accountability standards, and
enforcement of any laws created. For example, the diversity in legal regimes
and culture allows for conflicts or inconsistencies in how various AI
platforms are regulated. Making matters even more difficult for tech MNEs,
the pace of the adoption of AI-related regulation is insufficient to
effectively manage this rapidly developing technology. Finally, questions
also arise regarding the optimal international legal framework needed to
encourage not only responsible development of 4IR technologies by tech MNEs
but also responsible use of 4IR technologies by other MNEs. 



*         4IR technologies and international finance: As 4IR
technologies—perhaps especially blockchain, which has led to
cryptocurrencies—develop and expand across countries around the world at
different rates, the heterogeneous capabilities and regulatory structures
will likely impact global capital markets, and by extension, the financing
of MNEs. Gains in efficiency from 4IR technologies in given countries will
likely impact the access to and cost of capital for these firms. MNEs will
face challenges as they navigate this yet to be determined dissemination,
which will make predicting cash flows more difficult and could lead to
suboptimal financial decisions, such as underinvestment. Relatedly, MNEs
will have to handle the changes in global capital flows that occur when
costs of production and capital are reduced at heterogeneous rates, thereby
affecting international competition and ultimately foreign exchange rates.
Increased uncertainty about cash flows and foreign exchange rates may
require MNEs to re-evaluate hedging practices, international tax strategies,
and/or plans for expansion through mergers and/or acquisitions.

 

*         4IR-enabled international marketing strategy: 4IR technologies,
especially AI, create unique opportunities for MNEs to serve their target
markets better than their competitors by developing superior international
marketing strategies.  These strategies help sustain their target markets’
brand loyalty through improved service encounters, integrated customer
journeys, and seamless personalized marketing, thereby creating customer
value and increasing market performance. 4IR technologies also help improve
channel effectiveness and efficiency by reducing channel integration
complexity (e.g., omnichannels) and optimizing channel resource utilization.
However, significant challenges exist from instantaneous negative electronic
word-of-mouth communication and concerns over data security, privacy, and
algorithmic bias.  

 

*         4IR technologies and consumer behavior: 4IR technologies shape
consumer behavior in numerous ways that have significant financial and
societal implications. For example: voice-AI devices increase consumers’
consumption when shopping online without cannibalizing the same firm’s PC
and mobile channels (Sun et al., 2021). Consumers may prefer non-human
(e.g., AI) over human-delivered service in embarrassing situations (Pitardi
et al., 2021).  Also, there is an increased likelihood that consumers engage
in unethical behavior when interacting with non-human (vs. human) agents,
such as AI and robots, due to a reduced anticipatory feeling of guilt (Kim
et al., 2023). The proliferation of 4IR technologies in services requires
MNEs to have a better understanding of how consumers in different countries
may behave when interacting with intelligent machines.  

 

*         4IR and global supply chain management for sustainability: Supply
chain management as we know it today has been based on a “linear economy”
(i.e., make, use, and dispose) paradigm in which the primary role of firms
is to develop, manufacture, and distribute products downstream to final
consumers at a minimum total cost. The disposition of those products after
their service life has not been woven into supply chain management thought.
For resource sustainability, the idea of a “circular economy” (i.e., make,
reuse, remake, and recycle) has been advocated by Stahel and Ready-Mulvey
(1981). A circular economy would turn products that are at the end of their
service life into resources for others by creating a closed-loop industrial
system to minimize resource inputs and reduce waste, pollution, and carbon
emissions (Stahel, 2016). A circular economy could be achieved if a
functioning circular global supply chain were made possible by the
collective actions of stakeholders creating a closed-loop industrial system
with government agencies’ appropriate oversight and regulations. 4IR could
improve its feasibility by addressing this multi-faceted complexity in an
international context.

 

*         4IR and international entrepreneurship: AI and other 4IR
technologies imply different ways and modes to pursue international
entrepreneurship (Nambisan & Luo, 2022; Zahra, 2021) with important economic
and societal implications. For example, AI could enable new ways of
opportunity prospecting in foreign markets, devising new forms of FSA-CSA
combinations and business models, and low-cost foreign customer engagement
and service automation (Chalmers et al., 2021). Yet, such applications of AI
may also involve algorithmic biases, systemic abuse of private information,
promotion of addictive products, and other issues that reset the power
balance between international ventures and their foreign customers raising
ethical and societal concerns.  Similarly, 4IR technologies may also
redefine the ways and means of scaling of international new ventures in the
presence of rising geopolitical forces and regionalization.

 

 

Deadline and Submission Instructions  

Authors should submit their manuscripts between July 15, 2024, and July 31,
2024, via the Journal of International Business Studies submission system at
<https://mc.manuscriptcentral.com/jibs>
https://mc.manuscriptcentral.com/jibs. All submissions will go through the
standard double-blind review process.

 

The guest editors plan to host a paper development workshop for manuscripts
that have advanced through the revision process. We also plan to organize a
symposium for the final selected papers for publication, aiming to increase
their visibility and impact. 

 

Questions about the Special Issue may be directed to the guest editors or
the JIBS Managing Editor ( <mailto:[log in to unmask]>
[log in to unmask]).

 

Please see the full call for papers at
http://www.palgrave.com/gp/journal/41267/authors/call-for-papers-and-proposa
ls for Table 1, the reference list, and the guest editor bios.


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