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Dear Colleagues,
  Pleasure to share that International Journal of Global Business and
Competitiveness (JGBC) Special issue on "Operational Excellence and Export
Competitiveness" is published.

  Team JGBC and professional society the "Global Institute of Flexible
Systems ManagemenT (GIFT)" wishes you a healthy, exciting and happy New
Year 2022.

K.S. Momaya
A Mentor, JGBC
---
Dr. Kirankumar S. Momaya
Professor, Competitiveness
Shailesh J. Mehta School of Management (SJMSOM)
Indian Institute of Technology Bombay (IITB)
Powai, Mumbai 400076
Phone: (+91-22) 2576 7759
Email: [log in to unmask]
Web: http://www.som.iitb.ac.in/
     http://www.som.iitb.ac.in/?p=902
BoD, IAMOT; SINE, the IITB Tech-Biz incubator; > 175 start-ups supported


Volume 16, Issue 1 Supplement is now available online.
(http://links.springernature.com/f/a/SNCuchWDmK2zVigyj61Y6Q~~/AABE5gA~/RgRjrr0WP0S7aHR0cDovL2xpbmsuc3ByaW5nZXIuY29tL2pvdXJuYWwvNDI5NDMvMTYvMS9zdXBwbD91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)
Special Issue on Rebound to Higher Levels of Operational Excellence and
Export Competitiveness

----------------

In this issue

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Editorial

Unifying Efforts to Rebound Operational Excellence and Export
Competitiveness
(http://links.springernature.com/f/a/jSsbk3HIWGXAjAl7zkjVqw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0My03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Sourabh D. Kulkarni, S. G. Deshmukh, Vivek V. Khanzode, Anabela C. Alves

--> Abstract
(http://links.springernature.com/f/a/jSsbk3HIWGXAjAl7zkjVqw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0My03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

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(http://links.springernature.com/f/a/jSsbk3HIWGXAjAl7zkjVqw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0My03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text PDF
(http://links.springernature.com/f/a/dz6MtxsCpnZ1TQB8jaJp9w~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwNDMtNz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Original Research

Excellence Through Downstream Innovation in Times of Pandemic: Insights
from the Auto Sector
(http://links.springernature.com/f/a/CczzYU-qFAa4p-5X14NycQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzMi13P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Ravindra Ojha, Jones Mathew, Umashankar Venkatesh

--> Abstract
(http://links.springernature.com/f/a/CczzYU-qFAa4p-5X14NycQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzMi13P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

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(http://links.springernature.com/f/a/CczzYU-qFAa4p-5X14NycQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzMi13P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text PDF
(http://links.springernature.com/f/a/pxvg4MIMgGupHJg7g263Fg~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzItdz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Original Research

A Decision-Making Framework for Sustainable Supply Chain Finance in
Post-COVID Era
(http://links.springernature.com/f/a/yCK66BVNTFyv4K5vYmchwA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyOC02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Nainsi Gupta, Gunjan Soni

--> Abstract
(http://links.springernature.com/f/a/yCK66BVNTFyv4K5vYmchwA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyOC02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

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(http://links.springernature.com/f/a/yCK66BVNTFyv4K5vYmchwA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyOC02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

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(http://links.springernature.com/f/a/K8m_CDFjtnORsOh_do0ZZQ~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMjgtNj91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Original Research

Modeling the Factors of Productivity in Airline Industry in India: A
Hybrid TISM-P and Fuzzy-MICMAC Approach
(http://links.springernature.com/f/a/s6kLojlOYPlKOTGC1hLdbQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNS03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Shamita Garg, Vikas Thakur

--> Abstract
(http://links.springernature.com/f/a/s6kLojlOYPlKOTGC1hLdbQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNS03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text HTML
(http://links.springernature.com/f/a/s6kLojlOYPlKOTGC1hLdbQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNS03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

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(http://links.springernature.com/f/a/PQmVL5g_VjtEoWcZs1ovig~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzUtNz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Original Research

Technology-Driven Responsiveness in Times of COVID-19: A Fuzzy Delphi and
Fuzzy AHP-Based Approach
(http://links.springernature.com/f/a/3-mGLq4y7WatosUBZ36Brw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNi02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Chetna Chauhan, Manzoor Ul Akram, Diptanshu Gaur

--> Abstract
(http://links.springernature.com/f/a/3-mGLq4y7WatosUBZ36Brw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNi02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text HTML
(http://links.springernature.com/f/a/3-mGLq4y7WatosUBZ36Brw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNi02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

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(http://links.springernature.com/f/a/KkqMXb8ptY6KDqepDIV28A~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzYtNj91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Original Research

Lean Thinking, Logistic and Ergonomics: Synergetic Triad to Prepare Shop
Floor Work Systems to Face Pandemic Situations
(http://links.springernature.com/f/a/MdqScL9EeR942xx4PYkZeA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNy01P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Tiago Afonso, Anabela C. Alves, Paula Carneiro

--> Abstract
(http://links.springernature.com/f/a/MdqScL9EeR942xx4PYkZeA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNy01P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

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(http://links.springernature.com/f/a/MdqScL9EeR942xx4PYkZeA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNy01P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text PDF
(http://links.springernature.com/f/a/t3Udw955DLnIWQK0f2d7CA~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzctNT91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Original Research

Operational Changes and Performance Outcomes: Analysis on Hotels of Five
Asia–Pacific Countries
(http://links.springernature.com/f/a/S4CBeYOPzwWi_TpRgMhHpQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0MS05P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Arghya Ray, Lan Ma

--> Abstract
(http://links.springernature.com/f/a/S4CBeYOPzwWi_TpRgMhHpQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0MS05P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text HTML
(http://links.springernature.com/f/a/S4CBeYOPzwWi_TpRgMhHpQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0MS05P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text PDF
(http://links.springernature.com/f/a/udc9ww18jySxVZrh1o2Nlg~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwNDEtOT91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Original Research

Analyzing Role of E-SERVQUAL Constructs for Post-pandemic Recovery of
Indian Taxi Aggregator Services
(http://links.springernature.com/f/a/nWiChsGQNF2ZUJ57TsG5EQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0Mi04P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Avadhut Arun Patwardhan, Neeraj Pandey

--> Abstract
(http://links.springernature.com/f/a/nWiChsGQNF2ZUJ57TsG5EQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0Mi04P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text HTML
(http://links.springernature.com/f/a/nWiChsGQNF2ZUJ57TsG5EQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0Mi04P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text PDF
(http://links.springernature.com/f/a/3q2q_9IsWTJO45--hSe9pA~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwNDItOD91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

Case Study

Framework for Promotion of Medical Tourism: A Case of India
(http://links.springernature.com/f/a/DaLjA-AgYEQIINf0aeY55w~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyNy03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)
Vinaytosh Mishra, Mohita G. Sharma

--> Abstract
(http://links.springernature.com/f/a/DaLjA-AgYEQIINf0aeY55w~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyNy03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text HTML
(http://links.springernature.com/f/a/DaLjA-AgYEQIINf0aeY55w~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyNy03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce)

--> Full text PDF
(http://links.springernature.com/f/a/iqTqHPu50bUIfQHnmqdf3g~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMjctNz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~)

----------------

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