Dear Colleagues, Pleasure to share that International Journal of Global Business and Competitiveness (JGBC) Special issue on "Operational Excellence and Export Competitiveness" is published. Team JGBC and professional society the "Global Institute of Flexible Systems ManagemenT (GIFT)" wishes you a healthy, exciting and happy New Year 2022. K.S. Momaya A Mentor, JGBC --- Dr. Kirankumar S. Momaya Professor, Competitiveness Shailesh J. Mehta School of Management (SJMSOM) Indian Institute of Technology Bombay (IITB) Powai, Mumbai 400076 Phone: (+91-22) 2576 7759 Email: [log in to unmask] Web: http://www.som.iitb.ac.in/ http://www.som.iitb.ac.in/?p=902 BoD, IAMOT; SINE, the IITB Tech-Biz incubator; > 175 start-ups supported Volume 16, Issue 1 Supplement is now available online. (http://links.springernature.com/f/a/SNCuchWDmK2zVigyj61Y6Q~~/AABE5gA~/RgRjrr0WP0S7aHR0cDovL2xpbmsuc3ByaW5nZXIuY29tL2pvdXJuYWwvNDI5NDMvMTYvMS9zdXBwbD91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) Special Issue on Rebound to Higher Levels of Operational Excellence and Export Competitiveness ---------------- In this issue ---------------- Editorial Unifying Efforts to Rebound Operational Excellence and Export Competitiveness (http://links.springernature.com/f/a/jSsbk3HIWGXAjAl7zkjVqw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0My03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Sourabh D. Kulkarni, S. G. Deshmukh, Vivek V. Khanzode, Anabela C. Alves --> Abstract (http://links.springernature.com/f/a/jSsbk3HIWGXAjAl7zkjVqw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0My03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/jSsbk3HIWGXAjAl7zkjVqw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0My03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/dz6MtxsCpnZ1TQB8jaJp9w~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwNDMtNz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Original Research Excellence Through Downstream Innovation in Times of Pandemic: Insights from the Auto Sector (http://links.springernature.com/f/a/CczzYU-qFAa4p-5X14NycQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzMi13P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Ravindra Ojha, Jones Mathew, Umashankar Venkatesh --> Abstract (http://links.springernature.com/f/a/CczzYU-qFAa4p-5X14NycQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzMi13P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/CczzYU-qFAa4p-5X14NycQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzMi13P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/pxvg4MIMgGupHJg7g263Fg~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzItdz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Original Research A Decision-Making Framework for Sustainable Supply Chain Finance in Post-COVID Era (http://links.springernature.com/f/a/yCK66BVNTFyv4K5vYmchwA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyOC02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Nainsi Gupta, Gunjan Soni --> Abstract (http://links.springernature.com/f/a/yCK66BVNTFyv4K5vYmchwA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyOC02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/yCK66BVNTFyv4K5vYmchwA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyOC02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/K8m_CDFjtnORsOh_do0ZZQ~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMjgtNj91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Original Research Modeling the Factors of Productivity in Airline Industry in India: A Hybrid TISM-P and Fuzzy-MICMAC Approach (http://links.springernature.com/f/a/s6kLojlOYPlKOTGC1hLdbQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNS03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Shamita Garg, Vikas Thakur --> Abstract (http://links.springernature.com/f/a/s6kLojlOYPlKOTGC1hLdbQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNS03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/s6kLojlOYPlKOTGC1hLdbQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNS03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/PQmVL5g_VjtEoWcZs1ovig~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzUtNz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Original Research Technology-Driven Responsiveness in Times of COVID-19: A Fuzzy Delphi and Fuzzy AHP-Based Approach (http://links.springernature.com/f/a/3-mGLq4y7WatosUBZ36Brw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNi02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Chetna Chauhan, Manzoor Ul Akram, Diptanshu Gaur --> Abstract (http://links.springernature.com/f/a/3-mGLq4y7WatosUBZ36Brw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNi02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/3-mGLq4y7WatosUBZ36Brw~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNi02P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/KkqMXb8ptY6KDqepDIV28A~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzYtNj91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Original Research Lean Thinking, Logistic and Ergonomics: Synergetic Triad to Prepare Shop Floor Work Systems to Face Pandemic Situations (http://links.springernature.com/f/a/MdqScL9EeR942xx4PYkZeA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNy01P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Tiago Afonso, Anabela C. Alves, Paula Carneiro --> Abstract (http://links.springernature.com/f/a/MdqScL9EeR942xx4PYkZeA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNy01P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/MdqScL9EeR942xx4PYkZeA~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAzNy01P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/t3Udw955DLnIWQK0f2d7CA~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMzctNT91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Original Research Operational Changes and Performance Outcomes: Analysis on Hotels of Five Asia–Pacific Countries (http://links.springernature.com/f/a/S4CBeYOPzwWi_TpRgMhHpQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0MS05P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Arghya Ray, Lan Ma --> Abstract (http://links.springernature.com/f/a/S4CBeYOPzwWi_TpRgMhHpQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0MS05P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/S4CBeYOPzwWi_TpRgMhHpQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0MS05P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/udc9ww18jySxVZrh1o2Nlg~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwNDEtOT91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Original Research Analyzing Role of E-SERVQUAL Constructs for Post-pandemic Recovery of Indian Taxi Aggregator Services (http://links.springernature.com/f/a/nWiChsGQNF2ZUJ57TsG5EQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0Mi04P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Avadhut Arun Patwardhan, Neeraj Pandey --> Abstract (http://links.springernature.com/f/a/nWiChsGQNF2ZUJ57TsG5EQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0Mi04P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/nWiChsGQNF2ZUJ57TsG5EQ~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDA0Mi04P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/3q2q_9IsWTJO45--hSe9pA~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwNDItOD91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Case Study Framework for Promotion of Medical Tourism: A Case of India (http://links.springernature.com/f/a/DaLjA-AgYEQIINf0aeY55w~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyNy03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) Vinaytosh Mishra, Mohita G. Sharma --> Abstract (http://links.springernature.com/f/a/DaLjA-AgYEQIINf0aeY55w~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyNy03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text HTML (http://links.springernature.com/f/a/DaLjA-AgYEQIINf0aeY55w~~/AABE5gA~/RgRjrr0WP0TGaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9hcnRpY2xlLzEwLjEwMDcvczQyOTQzLTAyMS0wMDAyNy03P3V0bV9zb3VyY2UmI3gzRDt0b2MmYW1wO3V0bV9tZWRpdW0mI3gzRDtlbWFpbCZhbXA7dXRtX2NhbXBhaWduJiN4M0Q7dG9jXzQyOTQzXzE2XzFfc3VwcGxlbWVudCZhbXA7dXRtX2NvbnRlbnQmI3gzRDtldG9jX3NwcmluZ2VyXzIwMjExMjI5VwNzcGNCCmG7FzjMYaGkI9lSEW1vbWF5YUBpaXRiLmFjLmluWAQAAAce) --> Full text PDF (http://links.springernature.com/f/a/iqTqHPu50bUIfQHnmqdf3g~~/AABE5gA~/RgRjrr0WP0TKaHR0cHM6Ly9saW5rLnNwcmluZ2VyLmNvbS9jb250ZW50L3BkZi8xMC4xMDA3L3M0Mjk0My0wMjEtMDAwMjctNz91dG1fc291cmNlJiN4M0Q7dG9jJmFtcDt1dG1fbWVkaXVtJiN4M0Q7ZW1haWwmYW1wO3V0bV9jYW1wYWlnbiYjeDNEO3RvY180Mjk0M18xNl8xX3N1cHBsZW1lbnQmYW1wO3V0bV9jb250ZW50JiN4M0Q7ZXRvY19zcHJpbmdlcl8yMDIxMTIyOVcDc3BjQgphuxc4zGGhpCPZUhFtb21heWFAaWl0Yi5hYy5pblgEAAAHHg~~) ---------------- Do you want to publish your article in this journal? 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