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Dear Colleague, The Spring 2020 issue of Rutgers Business Review is now available at rbusinessreview.org<http://rbusinessreview.org/> In this issue: Building a Future-Ready Procurement Organization <https://rbr.business.rutgers.edu/article/building-future-ready-procurement-organization> by Leonardo (Len) DeCandia One Approach to Repeat Business: "Customer Success Managers" <https://rbr.business.rutgers.edu/article/one-approach-repeat-business-customer-success-managers> by Betsy Gelb, Deva Rangarajan, Bryan Hochstein, Mikael Blaisdell 7 Myths of Leadership in Business <https://rbr.business.rutgers.edu/article/7-myths-leadership-business> by Rob Bogosian (When) Can Social Media Buzz Data Replace Traditional Surveys for Sales Forecasting? <https://rbr.business.rutgers.edu/article/when-can-social-media-buzz-data-replace-traditional-surveys-sales-forecasting> by Yuying Shi, Ekaterina (Kate) Karniouchina, Can Uslay Why Do So Many Good Assembly Plants Close? Toward a New Plant Stakeholder and Total Lifecycle Management Strategy <https://rbr.business.rutgers.edu/article/why-do-so-many-good-assembly-plants-close-toward-new-plant-stakeholder-and-total-lifecycle> by Jeff Shockley, Patrick Collignon, Xiaojin (Jim) Liu Paths to Purchase: The Seven Steps of Customer Purchase Journey Mapping <https://rbr.business.rutgers.edu/article/paths-purchase-seven-steps-customer-purchase-journey-mapping> by Barry Berman How to Protect Ourselves from Climate Change While Saving Money: Use Building Techniques from Europe <https://rbr.business.rutgers.edu/article/how-protect-ourselves-climate-change-while-saving-money-use-building-techniques-europe> by Ephram Glass, Victor Glass Stay healthy, stay well, Shen Sengun (Shen) Yeniyurt, Ph.D. Co-Editor in Chief, Rutgers Business Review (rbusinessreview.org<http://rbusinessreview.org/>) Founding Co-Director, Center for Market Advantage (rbscma.org<http://www.rbscma.org/>) Vice Chair and Dean's Research Professor, Marketing Department Affiliated Faculty, Supply Chain Management Department Rutgers Business School, Newark and New Brunswick, NJ ____ AIB-L is brought to you by the Academy of International Business. For information: http://aib.msu.edu/community/aib-l.asp To post message: [log in to unmask] For assistance: [log in to unmask] AIB-L is a moderated list.