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Telecommunication Systems

 

October 6, 2017

Subject   Users of AT&T’s analog Centrex telephone service must now dial 8 + 7-digits to reach on-campus numbers

Please be advised that users of  AT&T’s analog Centrex telephone service must now dial 8 + 7-digits to reach other on-campus numbers they previously reached via 5-digit dialing.

Centrex users will need to dial the full 7-digit number to reach on-campus numbers that they previously were able to reach with 5 digits. 

·        Phone Numbers with a first digit of 2 will need to be dialed as 8-432-xxxx.  For example, 2-1234 will need to be dialed as 8-432-1234

·        Phone Numbers with a first digit of 3 will need to be dialed as 8-353-xxxx.  For example, 3-1234 will need to be dialed as 8-353-1234

·        Phone Numbers with a first digit of 4 will need to be dialed as 8-884-xxxx.  For example, 4-1234 will need to be dialed as 8-884-1234

·        Phone Numbers with a first digit of 5 will need to be dialed as 8-353-xxxx.  For example, 5-1234 will need to be dialed as 8-355-1234

Users affected by this will hear the message “You have reached a non-working number at Michigan State University” when they dial 5-digit numbers.

Users on the Avaya Campus PBX are not affected by this change and can continue to dial 5-digit to all MSU Campus phone numbers

 

 

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MSU Infrastructure Planning and Facilities builds and maintains the physical environment for Michigan State University’s education, research and outreach missions, and directs the university’s sustainability initiatives and long-term infrastructure planning goals. The unit’s experienced team of professionals keeps MSU running 24/7/365, delivering an immense menu of services and providing expert analysis for university objectives. Call (517) 353-1760 for emergency service.

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