Folks,
The MSU Computer Help and Repair team in room 120 of the Computer Center can take a look at the screen for you. We have a maintainer agreement with Lenovo that
allows us to look at warranty information (to see if you’re still covered) and we can fix most hardware on site for you. If you’re under warranty we will take care of the back end with Lenovo and stay in contact with you when the repair is done.
Really, more than anything, we would like to help.
Always feel free to reach out to the Help and Repair team at 517-353-5266 or just stop in.
Hope this helps!
Michael E. Crow
Marketing and Sales Manager
Michigan State University
---------------------------------------
Computer Store / Help & Repair
450 Auditorium Road, Room 110D
East Lansing, Mi 48824
517 432-4081 Office
517 614-4273 Mobile
facebook.com/msucstore
From: Leigh Williams [mailto:[log in to unmask]]
Sent: Wednesday, November 02, 2016 5:38 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] anyone with a thinkpad x260?
Gary-
I checked with our Lenovo partner and they indicate this must be a defective screen. You should have it repaired or replaced. If there's anything we can do to help, please let us know.
Leigh Williams
CDW-G
231-747-7189
----- Reply message -----
From: "Gary Schrock" <[log in to unmask]>
To: "[log in to unmask]" <[log in to unmask]>
Subject: [MSUNAG] anyone with a thinkpad x260?
Date: Wed, Nov 2, 2016 12:25 PM
I'm curious whether anyone has a thinkpad x260, specifically with the 1920x1080 screen on it. I just got one of these in for a faculty member, and my first reaction was that the screen is absolutely terrible. I would call it a major screen
door effect, the likes of which I haven't seen since fairly early in lcd production. I've already pretty much decided this is going to have to go back, since I'm worried that any repair might take me out of any return period we might have (if there is one),
but I'm now stuck wondering whether it's worth trying to order the same thing again on the assumption that this is a defect, or if this is normal and we need to just avoid this model. I haven't seen any reviews that talk about this problem, so figured I'd
ask if anyone else has looked at one and seen anything like it.
Thanks,
Gary