Telecommunication Systems

 May 11, 2016

Telecom Systems utilizes the MSU Service Status system, http://servicestatus.msu.edu, to inform their customers of planned and unplanned telecommunication-related service issues. On Sunday, May 15, 2016 MSU IT will update this service to a new system. The updated service features many new options, including the ability to choose the service categories you want to receive notifications about.

In addition to an updated look and feel, the new service offers enhanced features including the ability to see at a glance the status of campus-wide systems supported by MSU IT as well as IPF Telecom Systems. Another feature is the ability to select to receive all notifications as you do now, or to only receive notifications about the service categories you are interested in. Note that there may be multiple service offerings listed within a service category.

To receive notices on all Telecom Systems services enroll in: Administrative / Auxiliary Systems, Collaboration Tools & Communication / Mobile Services, Collaboration Tools & Communication / Telephony, Collaboration Tools & Communication / Television and Infrastructure / Network.

To assist you in enrolling for specific service categories for our service offerings, see the following Telecom Systems service categories:

What you need to do

Current subscribers will receive an email on May 15 inviting you to subscribe to receive service notifications from the new application. Current subscriptions will not be transferred to the new service. Both written and recorded instructions (http://go.msu.edu/status-instructions) on how to subscribe are available. In addition, a list of services (http://go.msu.edu/service-categories) is also available for you to determine the service categories you are interested in receiving notifications about. 

For your convenience and to maintain continuity of service Telecom Systems will inform our customers of planned and unplanned telecommunication-related service issues utilizing our listserv until July 1, 2016.

If you have any questions or concerns regarding the update to Service Status, please contact the MSU IT Service Desk at (517) 432-6200 or [log in to unmask].

IPF Telecom Systems utilizes a listserv to provide customers with information on planned and unplanned telecommunication-related service issues, regulatory mandates, and to inform customers about new service features available. Simply follow the subscribe or unsubscribe link, add your e-mail address and name in the top two fields and click "Join the list."

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IPF Telecommunication Systems | Public Safety Building | 1120 Red Cedar Road Room W110 | East Lansing, MI 48824 | e-mail