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Telecommunication Systems
May 11, 2016
[cid:[log in to unmask]]
Telecom Systems utilizes the MSU Service Status system, http://servicestatus.msu.edu<http://r20.rs6.net/tn.jsp?f=001G7BR7kqAjV9GQD-mmR5MNiLg-Sg9m8eewok3GgsM8JLMMsVfxQVQTwL-igalqvvySLmmmFwti3j3PYjWedU75s2ymh6wBi-oK5Griag5GL1yz9qwCHJQtFe-EYjuy9_u230zCww9C0bnZ9O5RPYXC6wGwiVOIFXoqvoK7PtXved45xmmNs5-u9N8M0-OsFxSTKWWyCVupF4E_bdrhs8KE2n6mQuA_cQP6XsPnscGMToM2c3BTtaBw97DyVLyzN7KYFLAbnwWzA-0uP3LOMMprtShbyVEhwhA7yYWiO_w9ApkwDf540NxzqHPqcU4JCNt&c=KuIPwSx0gI_e1tn-wjKUA1jWKpHkTYeOnTc72TJYHf0Ttu969FykjA==&ch=h8LeRwV_T0o9MoGlVTwePYwmZtzAGAyTFquFF1NrHTtACjWUe1p1pQ==>, to inform their customers of planned and unplanned telecommunication-related service issues. On Sunday, May 15, 2016 MSU IT will update this service to a new system. The updated service features many new options, including the ability to choose the service categories you want to receive notifications about.
In addition to an updated look and feel, the new service offers enhanced features including the ability to see at a glance the status of campus-wide systems supported by MSU IT as well as IPF Telecom Systems. Another feature is the ability to select to receive all notifications as you do now, or to only receive notifications about the service categories you are interested in. Note that there may be multiple service offerings listed within a service category.
To receive notices on all Telecom Systems services enroll in: Administrative / Auxiliary Systems, Collaboration Tools & Communication / Mobile Services, Collaboration Tools & Communication / Telephony, Collaboration Tools & Communication / Television and Infrastructure / Network.
To assist you in enrolling for specific service categories for our service offerings, see the following Telecom Systems service categories:
Telecom Services
Group
Service Category
Service Offering listed within the service category
Administrative
Auxiliary Systems
Pinnacle
Administrative
Auxiliary Systems
MySoft Telecom Billing
Collaboration Tools & Communication
Mobile Services
Cellular - AT&T
Collaboration Tools & Communication
Mobile Services
Cellular - Sprint
Collaboration Tools & Communication
Mobile Services
Cellular - T-Mobile
Collaboration Tools & Communication
Mobile Services
Cellular - Verizon
Collaboration Tools & Communication
Mobile Services
Two-way radio
Collaboration Tools & Communication
Telephony
Avaya Long Distance
Collaboration Tools & Communication
Telephony
Avaya Remote Worker Services (SIP)
Collaboration Tools & Communication
Telephony
Avaya Voicemail
Collaboration Tools & Communication
Telephony
Avaya Voice
Collaboration Tools & Communication
Telephony
Avaya SMS/Texting/Messaging Service
Collaboration Tools & Communication
Telephony
Avaya Contact Centers
Collaboration Tools & Communication
Telephony
Centrex
Collaboration Tools & Communication
Telephony
Centrex Long Distance
Collaboration Tools & Communication
Television
Campus Cable TV
Collaboration Tools & Communication
Television
Comcast Cable TV
Infrastructure
Network
Fiber
What you need to do
Current subscribers will receive an email on May 15 inviting you to subscribe to receive service notifications from the new application. Current subscriptions will not be transferred to the new service. Both written and recorded instructions (http://go.msu.edu/status-instructions<http://r20.rs6.net/tn.jsp?f=001G7BR7kqAjV9GQD-mmR5MNiLg-Sg9m8eewok3GgsM8JLMMsVfxQVQT96NUUXHvN01EMS-SGMf995GUROMczxG-bwWKRI3jpCu3ZVn9oow3EYz4Ab6kTaV-Rj5wjOhb-NqihPFUP400hSn7ffF1DM7qZM3692Tv6W3ZC9cl5Mq_9yAk9uvRVUgMAumPG5QtfFSkXC8oMtlrxKSqvpFpNhVdIZ6dT4k5gn-6BbTDDMMHnbeavUO0jDnFJIe-JIIu6TaNzW4JYsq3mJprNiL-fn8b4nFg9NDqEUKkwoB1aa1lweVW91OznXceaIWQKLzzTNrHTyuQFWxuwU=&c=KuIPwSx0gI_e1tn-wjKUA1jWKpHkTYeOnTc72TJYHf0Ttu969FykjA==&ch=h8LeRwV_T0o9MoGlVTwePYwmZtzAGAyTFquFF1NrHTtACjWUe1p1pQ==>) on how to subscribe are available. In addition, a list of services (http://go.msu.edu/service-categories<http://r20.rs6.net/tn.jsp?f=001G7BR7kqAjV9GQD-mmR5MNiLg-Sg9m8eewok3GgsM8JLMMsVfxQVQT96NUUXHvN01mXN420VU2azzlIyVl7bd4bovPMvi-hQgeNznPh6Gfd0ww2gq-onIuaJp0D3FhCzlqW-E4GR4H3VeLzV5l1wKFhWzaA7Ql45N934jIz-Uolmz5Ak510sba1zT3bfPeCKGJQPJVm_X2VZkPuPaHSCqoAiiotOszpIbWW8ioIhBaLHbqCOwWLYMNAExH9be-Jf9MuxI7uzq8ApmfSx3U5dmAHpS6mS_FNnKDBkP_zDLAWr-Amv7lD2TrY5_c-AX5lo3ugYK51kQit0=&c=KuIPwSx0gI_e1tn-wjKUA1jWKpHkTYeOnTc72TJYHf0Ttu969FykjA==&ch=h8LeRwV_T0o9MoGlVTwePYwmZtzAGAyTFquFF1NrHTtACjWUe1p1pQ==>) is also available for you to determine the service categories you are interested in receiving notifications about.
For your convenience and to maintain continuity of service Telecom Systems will inform our customers of planned and unplanned telecommunication-related service issues utilizing our listserv until July 1, 2016.
If you have any questions or concerns regarding the update to Service Status, please contact the MSU IT Service Desk at (517) 432-6200 or [log in to unmask]<mailto:[log in to unmask]>.
IPF Telecom Systems utilizes a listserv to provide customers with information on planned and unplanned telecommunication-related service issues, regulatory mandates, and to inform customers about new service features available. Simply follow the subscribe or unsubscribe link<http://list.msu.edu/cgi-bin/wa?SUBED1=TELECOM-SYSTEMS&A=1>, add your e-mail address and name in the top two fields and click "Join the list."
MSU Infrastructure Planning and Facilities builds and maintains the physical environment for Michigan State University's education, research and outreach missions, and directs the university's sustainability initiatives and long-term infrastructure planning goals. The unit's experienced team of professionals keeps MSU running 24/7/365, delivering an immense menu of services and providing expert analysis for university objectives. Call (517) 353-1760 for emergency service.
Website features and news
Our website<http://www.ipf.msu.edu/> is up-to-date with the latest happenings. Visit often to catch the latest info.
<http://www.youtube.com/physicalplantMSU>
Social media corner
We are using social media
to keep students, faculty
and staff abreast of all things unit-related:
* Facebook<https://www.facebook.com/MSUFacilities>
* Twitter<https://twitter.com/MSUFacilities>
* YouTube<http://www.youtube.com/FacilitiesMSU>
Contact us
Phone/Text: 517.353.5515
Fax: 517.353.6633
E-mail: [log in to unmask]<mailto:[log in to unmask]>
Listserv
Subscribe or unsubscribe
from the Telecom-Systems listserv online<http://list.msu.edu/cgi-bin/wa?SUBED1=TELECOM-SYSTEMS&A=1>.
IPF Telecommunication Systems | Public Safety Building | 1120 Red Cedar Road Room W110 | East Lansing, MI 48824 | e-mail<mailto:[log in to unmask]>
You can remove yourself from the mailing list by sending a mail message to
[log in to unmask] with the following command in the first line of the text
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SIGNOFF TELECOM-SYSTEMS
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