Start: 05/23/2016 10:30 AM
End:
Next Update: 5/23/2016 3:00 PM
Service: TELEPHONE-PBX
Type: Service Alert
Title: Outage effecting certain services for the Avaya Campus PBX
A server that is used to send out unified messaging emails and process outbound messages for AACC call center users is currently offline due to a set of power supply issues.
Technicians are currently working to address the issue. ETA to restoration is about 3 - 4 hours.
Additional services that may be affected :
- Automatic configuration of certain IP phones
- www.telecom.msu.edu website
- AACC call center webchat functionality.
- NFocus Call-center Statistics.
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