I am wondering about the experiences that
other departments
have had with migrating to the MSU CampusAD email system. Here is a brief timeline of
some of my
experiences to date:
·
At the end of January
2015, I reached out
to MSU IT’s messaging team on
behalf of the Office of the Provost to begin discussions about
migration. I
wanted to understand the process and expectations.
·
On February 3, 2015, I
sent a written request to
MSU IT – Messaging team with information, as requested, about
current mailbox database
sizes, MX records, maximum number of recipients, specific
needs with respect to
large mailings.
·
In May
2015, I placed a request in CA requesting a first meeting.,
copying the
contents of my original email to the MSU IT – messaging team.
·
Throughout Summer 2015,
placed numerous phone
calls to people in MSU-IT.
·
Sept 4, 2015 -- seven
months later-- I received
an email from Rob McCurdy about finding a time to meet.
·
Then on September 15,
2015, I received an email
from Scott Thomas notifying me that he was going to close out
the associated CA
ticket and start tracking onboarding through a project plan.
·
Oct-Dec 2015, I spent
three months, September
2015 through December 2015, meeting regularly with Scott
Thomas. I filled out
multiple questionnaires about
the Provost’s Office current computer systems.
Most of the materials were put on-line by Scott Thomas,
using MSU IT’s
SharePoint system.
·
Tentative time line for
initial migration of
some mailboxes set for December 2015.
Never happened.
·
January
2016, a new team of people, superseded Scott Thomas, and we
began discussing new
timelines for the migration.
·
The time
line got changed to April 2016 and then possibly May 2016. .
·
The
latest news is that the team needs more information. See the attached list of
questions.
·
The migration will most
likely not be able to be
performed until September 2016 (give or take a few months and
what works into
everyone’s schedule).
·
I understand
project planning and time lines need to be moved sometimes,
but for the first
migration we are only talking about fifty (50) mailboxes. In spite of all the
meetings, I have not
been provided with the process, regardless of tool to be used,
that MSU IT –
Messaging will use for doing the migration.
CampusAD
Onboarding
CampusAD Contacts
Scott
Thomas
Customer
Liaison
(517)
353-1862
Victor
Lounds
Manager
(517)
432-7243
Technical
Contact
(517)
432-7314
Erik
Potzmann
Technical
Contact
(517) 884-3010
[log in to unmask]
Matt
Stehouwer
Technical
Contact
(517)
355-9003
Source Environment Survey
Please
review and prepare documentation for the following questions:
Spam Filtering
DNS
Records
Firewall
settings
Networking
Backup
Active
Directory
Exchange
Complimentary
Email
Services
Clients
Accounts
Groups
Contacts
Testing
Miscellaneous