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Dear all I am happy to announce publication of the latest issue of IJESMA. The contents of the latest issue of: International Journal of E-Services and Mobile Applications (IJESMA) Special Issue on eHealth Volume 8, Issue 1, January - March 2016 Published: Quarterly in Print and Electronically ISSN: 1941-627X; EISSN: 1941-6288; Published by IGI Global Publishing, Hershey, USA www.igi-global.com/ijesma<http://www.igi-global.com/journal/international-journal-services-mobile-applications/1114> Editor(s)-in-Chief: Morten Falch (Aalborg University, Denmark) Note: There are no submission or acceptance fees for manuscripts submitted to the International Journal of E-Services and Mobile Applications (IJESMA). All manuscripts are accepted based on a double-blind peer review editorial process. iv International Journal of E-Services and Mobile Applications, 7(4), iv-vi, October-December 2015 Copyright (c) 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. EDITORIAL PREFACE Preface Morten Falch (Aalborg University Copenhagen, Copenhagen, Denmark) To obtain a copy of the Editorial Preface, click on the link below. www.igi-global.com/pdf.aspx?tid=145197&ptid=131766&ctid=15&t=Preface<http://www.igi-global.com/pdf.aspx?tid=145197&ptid=131766&ctid=15&t=Preface> ARTICLE 1 The Effects of Customer Perceived Employee Support on Self-Efficacy and Behavioral Intentions: The Roles of Service Complexity and Choice Freedom Shunzhong Liu (School of Economics and Business Administration, Central China Normal University, Wuhan, China) The provision of self-service technologies in the service industry has increased rapidly in recent years. Despite the advantages with increased self-service technologies, removing the frontline employee support can influence customer behavioral intentions towards the service providers. According to social support theory and social cognitive theory, this study develops a conceptual model to investigate how and when perceived employee support affects customer behavioral intentions. The model is tested using a factorial between-subjects experimental design in the self-service environment of China's bank. The results show that the relationship between perceived employee support and customer self-efficacy is moderated by forced use and service complexity. Moreover, the results indicate that self-efficacy is a mediator that explains how perceived employee support may come to be associated with customer behavioral intentions towards the service providers. To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/the-effects-of-customer-perceived-employee-support-on-self-efficacy-and-behavioral-intentions/145200<http://www.igi-global.com/article/the-effects-of-customer-perceived-employee-support-on-self-efficacy-and-behavioral-intentions/145200> To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=145200<http://www.igi-global.com/viewtitlesample.aspx?id=145200> ARTICLE 2 Platform as a Strategy: Collective Innovation in Mobile Payment Ecosystem Junying Zhong (Department of Computer Science and Engineering, Aalto University, Espoo, Finland), Marko Nieminen (Aalto University, Espoo, Finland) Mobile payments are a new way to pay in the digital age. The emerging mobile payments enable viable businesses through real-time and context-specific transactions between consumers and collaborating actors. Mobile payment services realize in a multi-actor digital chain. Business interactions between actors take place in a coopetitive way: simultaneous competition and collaboration. However, little knowledge exists about mobile payment innovation strategy in coopetitive markets. This paper introduces the DISCO model (dynamics of innovation strategy in a coopetitive environment). It contributes to the exploration of strategic moves by mobile payment innovators through platform ecosystems. The results from a case study indicate that firms have the potential to be successful through collective innovation in a coopetitive environment along with the movement of their superior competencies. Moreover, the firms should pursue ways in managing the paradoxical relationships between competition and cooperation, resource allocation and combination, as well as leadership and loss-leader strategy. To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/platform-as-a-strategy/145201<http://www.igi-global.com/article/platform-as-a-strategy/145201> To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=145201<http://www.igi-global.com/viewtitlesample.aspx?id=145201> ARTICLE 3 An Empirical Investigation on Terrestrial and Online Gamblers' Perceptions towards e-Gambling Activities Vaggelis Saprikis (Department of Business Administration, Technological and Educational Institute of Western Macedonia, Grevena and Kozani, Greece) E-gambling has dramatically changed the way of wagering and nowadays even more individuals are moving from the terrestrial to online gambling venues. At the same time, it is considered as one of the fastest growing sectors of e-commerce. Characteristically, the global internet gambling gross market is expected to exceed US $43 billion by 2015. As a consequence, its dynamics has forced many researchers to investigate e-gambling scientific field from different perspectives trying to gain an improved insight into gamblers behavior in the cyberspace. The scope of this paper is to examine the perceived advantages and disadvantages of terrestrial and online gamblers towards e-gambling activities focusing on university students. Furthermore, it aims to identify possible differences and similarities between the two groups of respondents. The research results are believed to provide interesting insights to both academia and gambling industry. To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/an-empirical-investigation-on-terrestrial-and-online-gamblers-perceptions-towards-e-gambling-activities/145202<http://www.igi-global.com/article/an-empirical-investigation-on-terrestrial-and-online-gamblers-perceptions-towards-e-gambling-activities/145202> To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=145202<http://www.igi-global.com/viewtitlesample.aspx?id=145202> ARTICLE 4 Designing Smart Home Environments for Unobtrusive Monitoring for Independent Living: The Use Case of USEFIL Homer Papadopoulos (Division of Applied Technologies, National Center for Scientific Research (NCSR) "Demokritos", Agia Paraskevi, Greece) The "Unobtrusive Smart Environments for Independent Living" EU funded project is proposing an integrated system (USEFIL system) which intends to cope with ageing problem providing advanced, affordable and unobtrusive monitoring and web communication solutions for seniors living independently. The USEFIL system enhances social care and medical service provision by exploiting "frugal" ICT solutions such as low cost "off-the-shelf" technology and unobtrusive monitoring technologies to develop services that will assist the elderly in maintaining their independence throughout their daily activities. The project adopted the Design Science Research Methodology (DSRM) to design and develop the USEFIL system because this methodology incorporates all those principles, practices, and procedures to help us meet USEFIL systems' objectives. Aim of the paper is to demonstrate the use of the DSRM process to design an ICT solution for the case study of ICT technologies for assistive living environments for elderly people. More specifically using the theoretical lens of the Design Science Research Methodology theory the paper presents the necessary steps that have been conducted to design the USEFIL system. The USEFIL system was implemented and validated over a three year period with elderly people, their unofficial carers and doctors. Results demonstrate that the technology readily succeeds in meeting the study's initial objectives. Although the project is still running and the design specification of the USEFIL system is under continuous update, the main modules that have been designed and realized will be presented in the paper. To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/designing-smart-home-environments-for-unobtrusive-monitoring-for-independent-living/145203<http://www.igi-global.com/article/designing-smart-home-environments-for-unobtrusive-monitoring-for-independent-living/145203> To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=145203<http://www.igi-global.com/viewtitlesample.aspx?id=145203> ________________________________ For full copies of the above articles, check for this issue of the International Journal of E-Services and Mobile Applications (IJESMA) in your institution's library. This journal is also included in the IGI Global aggregated "InfoSci-Journals" database: www.igi-global.com/isj<http://www.igi-global.com/e-resources/infosci-databases/infosci-journals/>. ________________________________ CALL FOR PAPERS Mission of IJESMA: The International Journal of E-Services and Mobile Applications (IJESMA) promotes and publishes state-of-the art research regarding different issues in the production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services relevant to the interest of professionals, academic educators, researchers, and industry consultants in the field. Indices of IJESMA: * ACM Digital Library * Bacon's Media Directory * Cabell's Directories * DBLP * GetCited * Google Scholar * INSPEC * JournalTOCs * Library & Information Science Abstracts (LISA) * MediaFinder * Norwegian Social Science Data Services (NSD) * The Index of Information Systems Journals * The Standard Periodical Directory * Ulrich's Periodicals Directory Coverage of IJESMA: Topics to be discussed in this journal include (but are not limited to) the following: * Adoption and diffusion of e-services * Conceptual foundations and theoretical frameworks of e-services * E-banking * E-government * E-health * E-libraries * E-services and business models * E-services and competences * E-services and entrepreneurship * E-services and human resource management * E-services and innovation * E-services and knowledge management * E-services and marketing * E-services and security * E-services and strategies * Service science * Service systems * Servitization * Social media * Understanding services and e-services * Web-based portals offering different kind of services Interested authors should consult the journal's manuscript submission guidelines www.igi-global.com/calls-for-papers/international-journal-services-mobile-applications/1114<http://www.igi-global.com/calls-for-papers/international-journal-services-mobile-applications/1114> Morten Falch Associate Professor, MSC Economics, PhD Center for Communication, Media and Information technologies Aalborg University Copenhagen Frederikskaj 12, DK-2450 Copenhagen SV, Denmark Phone: +45 9940 2517 E-mail: [log in to unmask]<mailto:[log in to unmask]> Web: www.cmi.aau.dk<http://www.cmi.aau.dk/> Editor-In-Chief, International Journal of E-Services and Mobile Applications [cid:[log in to unmask]] ____ AIB-L is brought to you by the Academy of International Business. 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