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Hi Al We’ve done all of the recommended stuff via policy too, except lower one security thing that they want (which is a whole different issue). The hiring forms issue probably won’t be really addressed to your satisfaction. We have been having issue with the hiring forms and trying to work with EBS since launch, using IE 9-11. When we had the same problems with 9, they told us to go to 10 while they updated the forms, but still had the issues. When they updated their matrix to include 11, we hoped that 11 w/ Enterprise would take care of the continuing issue that we still saw in 10. It does work most of the time, mostly. When our users call them before talking to us, their answer is always to try Firefox or Chrome. So, that is what our folks do. They work in IE until it doesn’t work (due to keeping the default browser set for FAMIS), then they switch it Firefox or Chrome. But, neither of those work consistently either. I have had occasions where the Landscape Services supervisor will try to hire someone in IE and get stuck, switch to Firefox and get stuck in the same spot, then switch back to IE and have it go through as if nothing ever failed. I have had several times with a different person in Custodial that can’t get any to go through one afternoon, then they all work fine the next morning with zero interaction from us, and not even a reboot on their part. So, the only thing we have been able to really do is train our folks and how to move back and forth to get their work done. I have a feeling the EBS support folks are pretty frustrated with this particular issue as well. It is really hard to consistently reproduce for us. A user will call and make the advised switch to the other browser, then it works, until the next hire a month later. So a lot of times, I suspect they and the user thinks something got fixed, but really they just got it to work that time. With all that said, if anyone has really consistent success, we’d be happy to try other options. We haven’t tried to address it in a little while since our users have adapted to moving amongst the browsers. Chris Doerr Information Technologist I Support Services Infrastructure Planning and Facilities Michigan State University Phone: 517.432.0225 | Fax: 517.353.5001 [log in to unmask]<mailto:[log in to unmask]> | ipf.msu.edu<http://www.ipf.msu.edu/> [cid:[log in to unmask]]<http://www.ipf.msu.edu/> From: Al Bray [mailto:[log in to unmask]] Sent: Friday, January 08, 2016 11:03 AM To: Doerr, Chris <[log in to unmask]>; [log in to unmask] Cc: Swarup Nuggehalli <[log in to unmask]>; Adam Tithof <[log in to unmask]>; Carolyn Eckstein-Soule <[log in to unmask]> Subject: RE: Microsoft pulling support for Internet Explorer 8, 9, 10 Chris, On December 4 we released the IE 11 update from our WSUS server to our workstations in University Services due to Microsoft ending support for earlier versions. We also adjusted our group policies to accommodate the IE settings which were listed in the EBS browser support references. To date, the issue reported by our end-users have been with some of the higher level administrative functions in the HR module (the specific problem experienced was with new employee hires rehires – opened IT Service Desk Incident 765698) and on one occasion with a supervisor having issues working with the time approval feature and displaying earning statements. The latter problem with the time approval/earnings statement display was fixed by a re-install of the SAP GUI client for that particular user. The problem with the HR Administrative functions has not been addressed. We opened the IT Service Desk Incident on opened on December 12. On January 4th I get the following: ---- From: MSU IT ServiceDesk <[log in to unmask]<mailto:[log in to unmask]>> Sent: Monday, January 04, 2016 7:13 AM To: [log in to unmask]<mailto:[log in to unmask]> Subject: Incident 765698 Manual Notify - Javascript error when adding new employee Albert, Good morning. I am assuming at this point, you have been able to proceed with creating a new position. Therefore I will resolve this ticket. If additional help is needed please create a new ticket request, as the service desk tool has been upgraded to a new server. ------ To which I replied: “I do not feel it is appropriate to close this ticket given that no one has ever contacted us about the issue and a proper resolution is still needed. We were able to create the position, but only after reverting the user's computer back to IE 10. Microsoft is officially dropping support for IE 10 this month which means there will be no further security updates and patches for this browser and a move to IE 11 is necessary to ensure the security of our workstations. Being forced to run an outdated browser just to access certain Administrative functions of the HR system is not good practice and something we need to have resolved or the ticket needs to remain open. I will mention we tried Google Chrome and ran into the same issue. - Al” No response yet and I haven’t gotten around to opening yet another ticket in their “upgraded server”. From: Doerr, Chris [mailto:[log in to unmask]] Sent: Friday, January 08, 2016 8:56 AM To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: [MSUNAG] Microsoft pulling support for Internet Explorer 8, 9, 10 Hi everyone Looking at the matrix, IE 11 is supported for SAP and Kuali with some nuance, just not Cognos. So, the vast majority of users should be OK right? We only have a handful of management folks that use Cognos, but it is really important. We are running all of EBS in Enterprise Mode in 11 currently. Our Cognos users are not the ones that we are generally having issue with, it is the hiring managers that need to process those forms that seem the most troublesome. So, maybe they could endorse IE11 w/ Enterprise mode if they tested a bit more. Chris Doerr Information Technologist I Support Services Infrastructure Planning and Facilities Michigan State University Phone: 517.432.0225 | Fax: 517.353.5001 [log in to unmask]<mailto:[log in to unmask]> | ipf.msu.edu<http://www.ipf.msu.edu/> [cid:[log in to unmask]]<http://www.ipf.msu.edu/> From: Lee Duynslager [mailto:[log in to unmask]] Sent: Friday, January 08, 2016 8:39 AM To: [log in to unmask]<mailto:[log in to unmask]> Subject: [MSUNAG] Microsoft pulling support for Internet Explorer 8, 9, 10 Microsoft pulling support for Internet Explorer 8, 9, 10 Next Week. https://www.microsoft.com/en-us/WindowsForBusiness/End-of-IE-support According to the compatibility matrix for EBS the only version of IE that is compatible with business intelligence module is IE 10.