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Thank you Victor

 

We are seeing it at IPF as well.  The out of cycle patch that was released this morning seems to be helping.  We are having users install the new patch and reboot.

 

Chris Doerr

Information Technologist I

Support Services

Infrastructure Planning and Facilities
Michigan State University

Phone: 517.432.0225 | Fax: 517.353.5001

[log in to unmask] | ipf.msu.edu

 

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From: Lounds, Victor [mailto:[log in to unmask]]
Sent: Thursday, November 12, 2015 8:47 AM
To: [log in to unmask]
Subject: Re: [MSUNAG] Outlook HTML Emails Crashing

 

Just passing this information a long, we had a few people that had this problem. Thanks Matt Stehouwer for this find.

 

http://www.zdnet.com/article/outlook-crashing-after-windows-security-updates-you-are-not-alone/

 

Victor Lounds

IT Services - Messaging 

Michigan State University

Office: 517-432-7243

[log in to unmask]

 

From: Lozon, John [mailto:[log in to unmask]]
Sent: Wednesday, November 11, 2015 11:29 AM
To: [log in to unmask]
Subject: [MSUNAG] Outlook HTML Emails Crashing

 

Good morning,

Just wanted to send a quick note in case anyone else on campus is experiencing this same issue – we’ve had some problems this morning with HTML emails causing Outlook 2010 to crash when attempting to download pictures within the email message. The cause of the issue appears to be Microsoft Update KB3097877 which was released on 11/10/15, and uninstalling this update has resolved the problem. According to this TechNet forum, this particular update may also cause similar issues in Outlook 2013.

https://social.technet.microsoft.com/Forums/en-US/482486ba-a378-4dcd-bd21-08ae19760b93/crashes-since-111115-updates-in-both-outlook-2010-and-2013-when-viewing-html-emails?forum=officeitproprevious

 

Thank you,

 

John Lozon
Clinical Systems Manager
Diagnostic Center for Population & Animal Health
Michigan State University
Office: (517) 355-4725
https://www.animalhealth.msu.edu/