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Thank you Victor We are seeing it at IPF as well. The out of cycle patch that was released this morning seems to be helping. We are having users install the new patch and reboot. Chris Doerr Information Technologist I Support Services Infrastructure Planning and Facilities Michigan State University Phone: 517.432.0225 | Fax: 517.353.5001 [log in to unmask]<mailto:[log in to unmask]> | ipf.msu.edu<http://www.ipf.msu.edu/> [cid:[log in to unmask]]<http://www.ipf.msu.edu/> From: Lounds, Victor [mailto:[log in to unmask]] Sent: Thursday, November 12, 2015 8:47 AM To: [log in to unmask] Subject: Re: [MSUNAG] Outlook HTML Emails Crashing Just passing this information a long, we had a few people that had this problem. Thanks Matt Stehouwer for this find. http://www.zdnet.com/article/outlook-crashing-after-windows-security-updates-you-are-not-alone/ Victor Lounds IT Services - Messaging Michigan State University Office: 517-432-7243 [log in to unmask]<mailto:[log in to unmask]> From: Lozon, John [mailto:[log in to unmask]] Sent: Wednesday, November 11, 2015 11:29 AM To: [log in to unmask]<mailto:[log in to unmask]> Subject: [MSUNAG] Outlook HTML Emails Crashing Good morning, Just wanted to send a quick note in case anyone else on campus is experiencing this same issue - we've had some problems this morning with HTML emails causing Outlook 2010 to crash when attempting to download pictures within the email message. The cause of the issue appears to be Microsoft Update KB3097877 which was released on 11/10/15, and uninstalling this update has resolved the problem. According to this TechNet forum, this particular update may also cause similar issues in Outlook 2013. https://social.technet.microsoft.com/Forums/en-US/482486ba-a378-4dcd-bd21-08ae19760b93/crashes-since-111115-updates-in-both-outlook-2010-and-2013-when-viewing-html-emails?forum=officeitproprevious Thank you, John Lozon Clinical Systems Manager Diagnostic Center for Population & Animal Health Michigan State University Office: (517) 355-4725 https://www.animalhealth.msu.edu/