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The weird thing to me is that we've had several people today that have had issues sending email.  When we investigated, it turns out their outgoing port had been reset to 25.  (These were all outlook, varying versions of that.)  I honestly can't think of any way that any changes that MSU did over the weekend could have any effect on this setting, but it's weirdly coincidental that this has suddenly happened at the same time.

On Mon, Nov 23, 2015 at 3:52 PM, Sell, Leo <[log in to unmask]> wrote:
If someone has their client set to POP -  delete the messages from the server, they are not likely affected.

Those affected are likely people who have set their client to “leave messages on server”. When they “delete” messages, they are really just flagging them to be deleted. If their client isn’t set to or doesn’t work properly to purge those marked for deletion, they probably have been affected by this.

/L

Leo  Sell
MSU IT Service Desk
517-432-6200
#TeamMSUIT



> On Nov 23, 2015, at 3:37 PM, STeve Andre' <[log in to unmask]> wrote:
>
> Diane, Do you know of POP clients who did not see this?  I'd like to think
> that.  Do you have a description of the problem?
>
> Thanks,  --STeve Andre'
>
>
> On 11/23/15 15:30, Mills, Diane wrote:
>> On Saturday, November 21, 2015 MSU IT performed maintenance on
>> mail.msu.edu. A result of this upgrade has caused some individuals who use
>> POP to receive duplicate emails. If you are affected, please contact the
>> MSU IT Service Desk at (517) 432-6200 and we will assist you.
>>
>>
>>
>> Diane M. Mills
>> MSU Information Technology Communications and Marketing
>> Computer Center, 450 Auditorium Road, Room 220
>> East Lansing, MI 48824
>> 517-432-7367
>> [log in to unmask]
>>
>> @thequeenofspin#TeamMSUIT
>>
>>
>>
>>
>>
>>
>>
>> On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote:
>>
>>> Maybe the MSU mail team is deprecating POP3 support (and hasn't told
>>> anyone)?
>>>
>>> -- dkm
>>>
>>>
>>> At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote:
>>>> There are add ons for Outlook and Thunderbird to delete duplicate
>>>> emails. The bigger problem I saw is on Thunderbird where deleted
>>>> emails re-appeared in the Inbox.
>>>>
>>>> Jalal
>>>>
>>>> Jalal Jaleel
>>>> Computer Services
>>>> W.K. Kellogg Biological Station
>>>> Michigan State University
>>>> helpdesk: 269-671-2100
>>>> office:   269-671-2215
>>>> cell:     202-906-0748
>>>>
>>>> On 11/23/2015 1:49 PM, David McFarlane wrote:
>>>>> No, they can't.  I just called, and they only said that something
>>>>> indefinite happened, it's fixed, and the only recourse that users
>>>>> have is to delete the duplicates.  No further details.
>>>>>
>>>>> -- dkm
>>>>>
>>>>>
>>>>> At 11/23/2015 10:38 AM Monday, Murray, Troy wrote:
>>>>>> The MSU IT Service Desk could tell you what, if any, changes were made.
>>>>>>
>>>>>> Troy Murray
>>>>>> Solutions Architect
>>>>>> Michigan State University (MSU) Information Technology
>>>>>> Hannah Tech Center (HTC)
>>>>>> 4700 S Hagadorn Rd Ste 152
>>>>>> East Lansing, MI 48823
>>>>>> (e) <mailto:[log in to unmask]>[log in to unmask]
>>>>>> (p) <tel:517-884-3031>517-884-3031
>>>>>> (f) <tel:517-432-6680>517-432-6680
>>>>>> (w) <http://tech.msu.edu>tech.msu.edu
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'"
>>>>>> <<mailto:[log in to unmask]>[log in to unmask]> wrote:
>>>>>>
>>>>>> On 11/23/15 09:39, Bill Park wrote:
>>>>>>> Was something changed over the weekend with MSU mail?  We're
>>>>>>> seeing a lot of users that are downloading mail via POP to a
>>>>>>> local client having all of their mail retrieved from the MSU mail
>>>>>>> server again creating a lot of duplicates in the inbox.
>>>>>>> So far we've seen this in Outlook and on iOS so it doesn't seem
>>>>>>> to be a problem with any specific client.
>>>>>> Yes, we've seen it as well.
>>>>>>
>>>>>> --STeve Andre'