Print

Print


We have also posted a Service Alert alerting campus to the situation.

 
Diane M. Mills
MSU Information Technology Communications and Marketing
Computer Center, 450 Auditorium Road, Room 220
East Lansing, MI 48824
517-432-7367
[log in to unmask]

@thequeenofspin#TeamMSUIT







On 11/23/15, 3:37 PM, "STeve Andre'" <[log in to unmask]> wrote:

>Diane, Do you know of POP clients who did not see this?  I'd like to think
>that.  Do you have a description of the problem?
>
>Thanks,  --STeve Andre'
>
>
>On 11/23/15 15:30, Mills, Diane wrote:
>> On Saturday, November 21, 2015 MSU IT performed maintenance on
>> mail.msu.edu. A result of this upgrade has caused some individuals who
>>use
>> POP to receive duplicate emails. If you are affected, please contact the
>> MSU IT Service Desk at (517) 432-6200 and we will assist you.
>>
>>
>>
>> Diane M. Mills
>> MSU Information Technology Communications and Marketing
>> Computer Center, 450 Auditorium Road, Room 220
>> East Lansing, MI 48824
>> 517-432-7367
>> [log in to unmask]
>>
>> @thequeenofspin#TeamMSUIT
>>
>>
>>
>>
>>
>>
>>
>> On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote:
>>
>>> Maybe the MSU mail team is deprecating POP3 support (and hasn't told
>>> anyone)?
>>>
>>> -- dkm
>>>
>>>
>>> At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote:
>>>> There are add ons for Outlook and Thunderbird to delete duplicate
>>>> emails. The bigger problem I saw is on Thunderbird where deleted
>>>> emails re-appeared in the Inbox.
>>>>
>>>> Jalal
>>>>
>>>> Jalal Jaleel
>>>> Computer Services
>>>> W.K. Kellogg Biological Station
>>>> Michigan State University
>>>> helpdesk: 269-671-2100
>>>> office:   269-671-2215
>>>> cell:     202-906-0748
>>>>
>>>> On 11/23/2015 1:49 PM, David McFarlane wrote:
>>>>> No, they can't.  I just called, and they only said that something
>>>>> indefinite happened, it's fixed, and the only recourse that users
>>>>> have is to delete the duplicates.  No further details.
>>>>>
>>>>> -- dkm
>>>>>
>>>>>
>>>>> At 11/23/2015 10:38 AM Monday, Murray, Troy wrote:
>>>>>> The MSU IT Service Desk could tell you what, if any, changes were
>>>>>>made.
>>>>>>
>>>>>> Troy Murray
>>>>>> Solutions Architect
>>>>>> Michigan State University (MSU) Information Technology
>>>>>> Hannah Tech Center (HTC)
>>>>>> 4700 S Hagadorn Rd Ste 152
>>>>>> East Lansing, MI 48823
>>>>>> (e) <mailto:[log in to unmask]>[log in to unmask]
>>>>>> (p) <tel:517-884-3031>517-884-3031
>>>>>> (f) <tel:517-432-6680>517-432-6680
>>>>>> (w) <http://tech.msu.edu>tech.msu.edu
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'"
>>>>>> <<mailto:[log in to unmask]>[log in to unmask]> wrote:
>>>>>>
>>>>>> On 11/23/15 09:39, Bill Park wrote:
>>>>>>> Was something changed over the weekend with MSU mail?  We're
>>>>>>> seeing a lot of users that are downloading mail via POP to a
>>>>>>> local client having all of their mail retrieved from the MSU mail
>>>>>>> server again creating a lot of duplicates in the inbox.
>>>>>>> So far we've seen this in Outlook and on iOS so it doesn't seem
>>>>>>> to be a problem with any specific client.
>>>>>> Yes, we've seen it as well.
>>>>>>
>>>>>> --STeve Andre'
>