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On Saturday, November 21, 2015 MSU IT performed maintenance on
mail.msu.edu. A result of this upgrade has caused some individuals who use
POP to receive duplicate emails. If you are affected, please contact the
MSU IT Service Desk at (517) 432-6200 and we will assist you.



Diane M. Mills
MSU Information Technology Communications and Marketing
Computer Center, 450 Auditorium Road, Room 220
East Lansing, MI 48824
517-432-7367
[log in to unmask]

@thequeenofspin#TeamMSUIT







On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote:

>Maybe the MSU mail team is deprecating POP3 support (and hasn't told
>anyone)?
>
>-- dkm
>
>
>At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote:
>>There are add ons for Outlook and Thunderbird to delete duplicate
>>emails. The bigger problem I saw is on Thunderbird where deleted
>>emails re-appeared in the Inbox.
>>
>>Jalal
>>
>>Jalal Jaleel
>>Computer Services
>>W.K. Kellogg Biological Station
>>Michigan State University
>>helpdesk: 269-671-2100
>>office:   269-671-2215
>>cell:     202-906-0748
>>
>>On 11/23/2015 1:49 PM, David McFarlane wrote:
>>>No, they can't.  I just called, and they only said that something
>>>indefinite happened, it's fixed, and the only recourse that users
>>>have is to delete the duplicates.  No further details.
>>>
>>>-- dkm
>>>
>>>
>>>At 11/23/2015 10:38 AM Monday, Murray, Troy wrote:
>>>>The MSU IT Service Desk could tell you what, if any, changes were made.
>>>>
>>>>Troy Murray
>>>>Solutions Architect
>>>>Michigan State University (MSU) Information Technology
>>>>Hannah Tech Center (HTC)
>>>>4700 S Hagadorn Rd Ste 152
>>>>East Lansing, MI 48823
>>>>(e) <mailto:[log in to unmask]>[log in to unmask]
>>>>(p) <tel:517-884-3031>517-884-3031
>>>>(f) <tel:517-432-6680>517-432-6680
>>>>(w) <http://tech.msu.edu>tech.msu.edu
>>>>
>>>>
>>>>
>>>>
>>>>On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'"
>>>><<mailto:[log in to unmask]>[log in to unmask]> wrote:
>>>>
>>>>On 11/23/15 09:39, Bill Park wrote:
>>>>>Was something changed over the weekend with MSU mail?  We're
>>>>>seeing a lot of users that are downloading mail via POP to a
>>>>>local client having all of their mail retrieved from the MSU mail
>>>>>server again creating a lot of duplicates in the inbox.
>>>>>So far we've seen this in Outlook and on iOS so it doesn't seem
>>>>>to be a problem with any specific client.
>>>>Yes, we've seen it as well.
>>>>
>>>>--STeve Andre'