Print

Print


Diane, Do you know of POP clients who did not see this?  I'd like to think
that.  Do you have a description of the problem?

Thanks,  --STeve Andre'


On 11/23/15 15:30, Mills, Diane wrote:
> On Saturday, November 21, 2015 MSU IT performed maintenance on
> mail.msu.edu. A result of this upgrade has caused some individuals who use
> POP to receive duplicate emails. If you are affected, please contact the
> MSU IT Service Desk at (517) 432-6200 and we will assist you.
>
>
>
> Diane M. Mills
> MSU Information Technology Communications and Marketing
> Computer Center, 450 Auditorium Road, Room 220
> East Lansing, MI 48824
> 517-432-7367
> [log in to unmask]
>
> @thequeenofspin#TeamMSUIT
>
>
>
>
>
>
>
> On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote:
>
>> Maybe the MSU mail team is deprecating POP3 support (and hasn't told
>> anyone)?
>>
>> -- dkm
>>
>>
>> At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote:
>>> There are add ons for Outlook and Thunderbird to delete duplicate
>>> emails. The bigger problem I saw is on Thunderbird where deleted
>>> emails re-appeared in the Inbox.
>>>
>>> Jalal
>>>
>>> Jalal Jaleel
>>> Computer Services
>>> W.K. Kellogg Biological Station
>>> Michigan State University
>>> helpdesk: 269-671-2100
>>> office:   269-671-2215
>>> cell:     202-906-0748
>>>
>>> On 11/23/2015 1:49 PM, David McFarlane wrote:
>>>> No, they can't.  I just called, and they only said that something
>>>> indefinite happened, it's fixed, and the only recourse that users
>>>> have is to delete the duplicates.  No further details.
>>>>
>>>> -- dkm
>>>>
>>>>
>>>> At 11/23/2015 10:38 AM Monday, Murray, Troy wrote:
>>>>> The MSU IT Service Desk could tell you what, if any, changes were made.
>>>>>
>>>>> Troy Murray
>>>>> Solutions Architect
>>>>> Michigan State University (MSU) Information Technology
>>>>> Hannah Tech Center (HTC)
>>>>> 4700 S Hagadorn Rd Ste 152
>>>>> East Lansing, MI 48823
>>>>> (e) <mailto:[log in to unmask]>[log in to unmask]
>>>>> (p) <tel:517-884-3031>517-884-3031
>>>>> (f) <tel:517-432-6680>517-432-6680
>>>>> (w) <http://tech.msu.edu>tech.msu.edu
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'"
>>>>> <<mailto:[log in to unmask]>[log in to unmask]> wrote:
>>>>>
>>>>> On 11/23/15 09:39, Bill Park wrote:
>>>>>> Was something changed over the weekend with MSU mail?  We're
>>>>>> seeing a lot of users that are downloading mail via POP to a
>>>>>> local client having all of their mail retrieved from the MSU mail
>>>>>> server again creating a lot of duplicates in the inbox.
>>>>>> So far we've seen this in Outlook and on iOS so it doesn't seem
>>>>>> to be a problem with any specific client.
>>>>> Yes, we've seen it as well.
>>>>>
>>>>> --STeve Andre'