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There are add ons for Outlook and Thunderbird to delete duplicate emails. The bigger problem I saw is on Thunderbird where deleted emails re-appeared in the Inbox. Jalal Jalal Jaleel Computer Services W.K. Kellogg Biological Station Michigan State University helpdesk: 269-671-2100 office: 269-671-2215 cell: 202-906-0748 On 11/23/2015 1:49 PM, David McFarlane wrote: > No, they can't. I just called, and they only said that something > indefinite happened, it's fixed, and the only recourse that users have > is to delete the duplicates. No further details. > > -- dkm > > > At 11/23/2015 10:38 AM Monday, Murray, Troy wrote: >> The MSU IT Service Desk could tell you what, if any, changes were made. >> >> Troy Murray >> Solutions Architect >> Michigan State University (MSU) Information Technology >> Hannah Tech Center (HTC) >> 4700 S Hagadorn Rd Ste 152 >> East Lansing, MI 48823 >> (e) <mailto:[log in to unmask]>[log in to unmask] >> (p) <tel:517-884-3031>517-884-3031 >> (f) <tel:517-432-6680>517-432-6680 >> (w) <http://tech.msu.edu>tech.msu.edu >> >> >> >> >> On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'" >> <<mailto:[log in to unmask]>[log in to unmask]> wrote: >> >> On 11/23/15 09:39, Bill Park wrote: >>> Was something changed over the weekend with MSU mail? We're seeing >>> a lot of users that are downloading mail via POP to a local client >>> having all of their mail retrieved from the MSU mail server again >>> creating a lot of duplicates in the inbox. >>> So far we've seen this in Outlook and on iOS so it doesn't seem to >>> be a problem with any specific client. >> Yes, we've seen it as well. >> >> --STeve Andre'