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Here here! I second the question, that's exactly what we need to know. -- dkm At 11/23/2015 04:01 PM Monday, STeve Andre' wrote: >Um, not quite. With the 'leave mail on server' set on, when a client deletes >mail it really is deleted--on the client side. But the mail(s) are >still lurking >on the server. > >If the state information about what the client has is lost, then the client >doesn't know what is local, so gets it all. This either makes for duplicate >messages, or older messages that were deleted on the client, reappearing. > >My question is what was changed such that the clients lost the state >information? > >--STeve Andre' > >On 11/23/15 15:52, Sell, Leo wrote: >>If someone has their client set to POP - delete the messages from >>the server, they are not likely affected. >> >>Those affected are likely people who have set their client to >>"leave messages on server". When they "delete" messages, they are >>really just flagging them to be deleted. If their client isn't set >>to or doesn't work properly to purge those marked for deletion, >>they probably have been affected by this. >> >>/L >> >>Leo Sell >>MSU IT Service Desk >>517-432-6200 >>#TeamMSUIT >> >> >> >>>On Nov 23, 2015, at 3:37 PM, STeve Andre' <[log in to unmask]> wrote: >>> >>>Diane, Do you know of POP clients who did not see this? I'd like to think >>>that. Do you have a description of the problem? >>> >>>Thanks, --STeve Andre' >>> >>> >>>On 11/23/15 15:30, Mills, Diane wrote: >>>>On Saturday, November 21, 2015 MSU IT performed maintenance on >>>>mail.msu.edu. A result of this upgrade has caused some individuals who use >>>>POP to receive duplicate emails. If you are affected, please contact the >>>>MSU IT Service Desk at (517) 432-6200 and we will assist you. >>>> >>>> >>>> >>>>Diane M. Mills >>>>MSU Information Technology Communications and Marketing >>>>Computer Center, 450 Auditorium Road, Room 220 >>>>East Lansing, MI 48824 >>>>517-432-7367 >>>>[log in to unmask] >>>> >>>>@thequeenofspin#TeamMSUIT >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>>On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote: >>>> >>>>>Maybe the MSU mail team is deprecating POP3 support (and hasn't told >>>>>anyone)? >>>>> >>>>>-- dkm >>>>> >>>>> >>>>>At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote: >>>>>>There are add ons for Outlook and Thunderbird to delete duplicate >>>>>>emails. The bigger problem I saw is on Thunderbird where deleted >>>>>>emails re-appeared in the Inbox. >>>>>> >>>>>>Jalal >>>>>> >>>>>>Jalal Jaleel >>>>>>Computer Services >>>>>>W.K. Kellogg Biological Station >>>>>>Michigan State University >>>>>>helpdesk: 269-671-2100 >>>>>>office: 269-671-2215 >>>>>>cell: 202-906-0748 >>>>>> >>>>>>On 11/23/2015 1:49 PM, David McFarlane wrote: >>>>>>>No, they can't. I just called, and they only said that something >>>>>>>indefinite happened, it's fixed, and the only recourse that users >>>>>>>have is to delete the duplicates. No further details. >>>>>>> >>>>>>>-- dkm >>>>>>> >>>>>>> >>>>>>>At 11/23/2015 10:38 AM Monday, Murray, Troy wrote: >>>>>>>>The MSU IT Service Desk could tell you what, if any, changes were made. >>>>>>>> >>>>>>>>Troy Murray >>>>>>>>Solutions Architect >>>>>>>>Michigan State University (MSU) Information Technology >>>>>>>>Hannah Tech Center (HTC) >>>>>>>>4700 S Hagadorn Rd Ste 152 >>>>>>>>East Lansing, MI 48823 >>>>>>>>(e) <mailto:[log in to unmask]>[log in to unmask] >>>>>>>>(p) <tel:517-884-3031>517-884-3031 >>>>>>>>(f) <tel:517-432-6680>517-432-6680 >>>>>>>>(w) <http://tech.msu.edu>tech.msu.edu >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>>On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'" >>>>>>>><<mailto:[log in to unmask]>[log in to unmask]> wrote: >>>>>>>> >>>>>>>>On 11/23/15 09:39, Bill Park wrote: >>>>>>>>>Was something changed over the weekend with MSU mail? We're >>>>>>>>>seeing a lot of users that are downloading mail via POP to a >>>>>>>>>local client having all of their mail retrieved from the MSU mail >>>>>>>>>server again creating a lot of duplicates in the inbox. >>>>>>>>>So far we've seen this in Outlook and on iOS so it doesn't seem >>>>>>>>>to be a problem with any specific client. >>>>>>>>Yes, we've seen it as well. >>>>>>>> >>>>>>>>--STeve Andre'