 |
 |
Just in case this has any diagnostic value ... I noticed this first yesterday when I checked my MSU e-mail using Thunderbird from home. Then this afternoon I got the same result on a work machine using Thunderbird logging in to a separate e-mail account. Then it happened again using yet another work machine logging in to the same e-mail account as on Sunday (only using Eudora this time). At least that time I first took countermeasures, moved everyting from my In box to a temporary folder so that I could more easily identify the duplicates. When I exited the Thunderbird client and restarted, it did not redownload old mail. I have not yet dared to try that with the client on my main e-mail account. Sure would like a more detailed explanation of what is going on. -- dkm At 11/23/2015 03:37 PM Monday, STeve Andre' wrote: >Diane, Do you know of POP clients who did not see this? I'd like to think >that. Do you have a description of the problem? > >Thanks, --STeve Andre' > > >On 11/23/15 15:30, Mills, Diane wrote: >>On Saturday, November 21, 2015 MSU IT performed maintenance on >>mail.msu.edu. A result of this upgrade has caused some individuals who use >>POP to receive duplicate emails. If you are affected, please contact the >>MSU IT Service Desk at (517) 432-6200 and we will assist you. >> >> >> >>Diane M. Mills >>MSU Information Technology Communications and Marketing >>Computer Center, 450 Auditorium Road, Room 220 >>East Lansing, MI 48824 >>517-432-7367 >>[log in to unmask] >> >>@thequeenofspin#TeamMSUIT >> >> >> >> >> >> >> >>On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote: >> >>>Maybe the MSU mail team is deprecating POP3 support (and hasn't told >>>anyone)? >>> >>>-- dkm >>> >>> >>>At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote: >>>>There are add ons for Outlook and Thunderbird to delete duplicate >>>>emails. The bigger problem I saw is on Thunderbird where deleted >>>>emails re-appeared in the Inbox. >>>> >>>>Jalal >>>> >>>>Jalal Jaleel >>>>Computer Services >>>>W.K. Kellogg Biological Station >>>>Michigan State University >>>>helpdesk: 269-671-2100 >>>>office: 269-671-2215 >>>>cell: 202-906-0748 >>>> >>>>On 11/23/2015 1:49 PM, David McFarlane wrote: >>>>>No, they can't. I just called, and they only said that something >>>>>indefinite happened, it's fixed, and the only recourse that users >>>>>have is to delete the duplicates. No further details. >>>>> >>>>>-- dkm >>>>> >>>>> >>>>>At 11/23/2015 10:38 AM Monday, Murray, Troy wrote: >>>>>>The MSU IT Service Desk could tell you what, if any, changes were made. >>>>>> >>>>>>Troy Murray >>>>>>Solutions Architect >>>>>>Michigan State University (MSU) Information Technology >>>>>>Hannah Tech Center (HTC) >>>>>>4700 S Hagadorn Rd Ste 152 >>>>>>East Lansing, MI 48823 >>>>>>(e) <mailto:[log in to unmask]>[log in to unmask] >>>>>>(p) <tel:517-884-3031>517-884-3031 >>>>>>(f) <tel:517-432-6680>517-432-6680 >>>>>>(w) <http://tech.msu.edu>tech.msu.edu >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'" >>>>>><<mailto:[log in to unmask]>[log in to unmask]> wrote: >>>>>> >>>>>>On 11/23/15 09:39, Bill Park wrote: >>>>>>>Was something changed over the weekend with MSU mail? We're >>>>>>>seeing a lot of users that are downloading mail via POP to a >>>>>>>local client having all of their mail retrieved from the MSU mail >>>>>>>server again creating a lot of duplicates in the inbox. >>>>>>>So far we've seen this in Outlook and on iOS so it doesn't seem >>>>>>>to be a problem with any specific client. >>>>>>Yes, we've seen it as well. >>>>>> >>>>>>--STeve Andre'