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And their assistance will amount to, "just delete the duplicate e-mails".

-- dkm


At 11/23/2015 03:30 PM Monday, Mills, Diane wrote:
>On Saturday, November 21, 2015 MSU IT performed maintenance on
>mail.msu.edu. A result of this upgrade has caused some individuals who use
>POP to receive duplicate emails. If you are affected, please contact the
>MSU IT Service Desk at (517) 432-6200 and we will assist you.
>
>
>
>Diane M. Mills
>MSU Information Technology Communications and Marketing
>Computer Center, 450 Auditorium Road, Room 220
>East Lansing, MI 48824
>517-432-7367
>[log in to unmask]
>
>@thequeenofspin#TeamMSUIT
>
>
>
>
>
>
>
>On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote:
>
> >Maybe the MSU mail team is deprecating POP3 support (and hasn't told
> >anyone)?
> >
> >-- dkm
> >
> >
> >At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote:
> >>There are add ons for Outlook and Thunderbird to delete duplicate
> >>emails. The bigger problem I saw is on Thunderbird where deleted
> >>emails re-appeared in the Inbox.
> >>
> >>Jalal
> >>
> >>Jalal Jaleel
> >>Computer Services
> >>W.K. Kellogg Biological Station
> >>Michigan State University
> >>helpdesk: 269-671-2100
> >>office:   269-671-2215
> >>cell:     202-906-0748
> >>
> >>On 11/23/2015 1:49 PM, David McFarlane wrote:
> >>>No, they can't.  I just called, and they only said that something
> >>>indefinite happened, it's fixed, and the only recourse that users
> >>>have is to delete the duplicates.  No further details.
> >>>
> >>>-- dkm
> >>>
> >>>
> >>>At 11/23/2015 10:38 AM Monday, Murray, Troy wrote:
> >>>>The MSU IT Service Desk could tell you what, if any, changes were made.
> >>>>
> >>>>Troy Murray
> >>>>Solutions Architect
> >>>>Michigan State University (MSU) Information Technology
> >>>>Hannah Tech Center (HTC)
> >>>>4700 S Hagadorn Rd Ste 152
> >>>>East Lansing, MI 48823
> >>>>(e) <mailto:[log in to unmask]>[log in to unmask]
> >>>>(p) <tel:517-884-3031>517-884-3031
> >>>>(f) <tel:517-432-6680>517-432-6680
> >>>>(w) <http://tech.msu.edu>tech.msu.edu
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'"
> >>>><<mailto:[log in to unmask]>[log in to unmask]> wrote:
> >>>>
> >>>>On 11/23/15 09:39, Bill Park wrote:
> >>>>>Was something changed over the weekend with MSU mail?  We're
> >>>>>seeing a lot of users that are downloading mail via POP to a
> >>>>>local client having all of their mail retrieved from the MSU mail
> >>>>>server again creating a lot of duplicates in the inbox.
> >>>>>So far we've seen this in Outlook and on iOS so it doesn't seem
> >>>>>to be a problem with any specific client.
> >>>>Yes, we've seen it as well.
> >>>>
> >>>>--STeve Andre'