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No, they can't. I just called, and they only said that something indefinite happened, it's fixed, and the only recourse that users have is to delete the duplicates. No further details. -- dkm At 11/23/2015 10:38 AM Monday, Murray, Troy wrote: >The MSU IT Service Desk could tell you what, if any, changes were made. > >Troy Murray >Solutions Architect >Michigan State University (MSU) Information Technology >Hannah Tech Center (HTC) >4700 S Hagadorn Rd Ste 152 >East Lansing, MI 48823 >(e) <mailto:[log in to unmask]>[log in to unmask] >(p) <tel:517-884-3031>517-884-3031 >(f) <tel:517-432-6680>517-432-6680 >(w) <http://tech.msu.edu>tech.msu.edu > > > > >On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'" ><<mailto:[log in to unmask]>[log in to unmask]> wrote: > >On 11/23/15 09:39, Bill Park wrote: >>Was something changed over the weekend with MSU mail? We're seeing >>a lot of users that are downloading mail via POP to a local client >>having all of their mail retrieved from the MSU mail server again >>creating a lot of duplicates in the inbox. >>So far we've seen this in Outlook and on iOS so it doesn't seem to >>be a problem with any specific client. >Yes, we've seen it as well. > >--STeve Andre'