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Service Express is your best bet. ------------------------------------------------------------------------------- Ehren Benson IT Services Virtualization Storage & Systems (VSS) 517-884-3088 | [log in to unmask] -----Original Message----- From: Timothy Good [mailto:[log in to unmask]] Sent: Wednesday, January 07, 2015 11:18 AM To: [log in to unmask] Subject: [MSUNAG] SAN Service People So, my MD3000i is out of warranty and the controller card batteries have failed. I really wanted a Dell technician to do this, but again out of warranty. Does anyone have a company that does this kind of thing? Thanks Tim