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Thanks folks. I had a number of you reply directly to me including a couple that sent me the Pulse client, and I was able to get my user back up and running. I'll single out John Williamson, who got to me first, and with what he sent I was able to test things and get my user working a lot faster than I expected. (BTW, I know people have mentioned (and it services says) that the Junos Pulse app can be downloaded from the mac app store, but at least at the moment, I'm not finding it when I look there. I see it on the itunes store for the iphone and ipad, but not the app store for the mac. Ironically, it's pretty easy to find the windows and mac clients from other universities but here all I find is a bunch of references to Engineering where they have a setup using it, but that takes logging in with an engineering account. Maybe as a suggestion for those from IT Services that read this list, make it easier to find the client for users?) Now I'm kinda pondering whether to move my windows users over to using it instead of network connect. Seems pretty easy to use, and I get enough problems with people having issues with network connect that it might be worth considering.