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親愛的點進這封郵箱的陌生人

我不小心丟失了護照 我查了網上的資料說是先去警局報案然後去領事館補
我已經報了案 可是離我們最近的芝加哥領事館 他的電話一直是沒有人接聽的 我想請教有經驗的
你們 去補辦護照需要提前make an appointment嗎? 如果是的話 他們一直不接電話怎麼辦?
Any information you can provide me with would be greatly appreciated!

Many thanks,
Leslie.

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