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[http://ipf.msu.edu/_files/images/ipf-enews-header.jpg] Announcing customized request forms for telecommunication services Effective May 5 to better serve customers, the Infrastructure Planning and Facilities Telecommunication Systems department will launch customized request forms for its services. The online forms ask for the specific information a customer must provide to fulfill the product or service request. The reduced need for additional follow-up and processing time means IPF can complete the requests more quickly. The types of service requests that Telecommunication Systems handles are cable television, consultation and analysis, telephone, two-way radio, voicemail and changes to monthly recurring billing in addition to others. There are two easy ways to use the new system. * Those that do not already have a service in mind can browse the service guide<http://ipf.msu.edu/services/service-guide.html> to read the descriptions of all that IPF offers. Select "Telecommunication" from the drop-down menu and select a page from the list to learn details about that service or product. From there, the customers can choose the exact request they need in the right-hand sidebar, and the link will take them directly to the correct form. * Those that already know which service they need can click the green "Request Service" button on the IPF home page<http://ipf.msu.edu/index.html>, log in, expand the "Telecom" link in the menu, expand the sub-categories, select the needed service and click "Begin." When filling out these forms, drop-down menus, hover instructions and hyperlinks will assist in answering the questions. For questions or comments, please call IPF Telecommunication Systems at 517-353-5515 or e-mail [log in to unmask]<maitlo:[log in to unmask]>. MSU Infrastructure Planning and Facilities builds and maintains the physical environment for Michigan State University's education, research and outreach missions, and directs the university's sustainability initiatives and long-term infrastructure planning goals. The unit's experienced team of professionals keeps MSU running 24/7/365, delivering an immense menu of services and providing expert analysis for university objectives. Visit the MSU IPF website<https://ipf.msu.edu/index.html> for additional information, or call 517-353-1760 for emergency service. IPF Telecommunication Systems | Public Safety Building | 1120 Red Cedar Road Room W110 | East Lansing, MI 48824 | e-mail <mailto:[log in to unmask]> Thank you, Telecommunication Systems Infrastructure, Planning and Facilities Michigan State University Public Safety Building 1120 Red Cedar Road, Room W110 East Lansing, MI 48824 517-353-5515 [log in to unmask]<mailto:[log in to unmask]> www.ipf.msu.edu<http://www.ipf.msu.edu/> [cid:[log in to unmask]]<http://www.ipf.msu.edu/>