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This happens on and off to everyone in our Business. We use Outlook 2010 on Windows 7 Pro in a domain environment. No Exchange, just IMAP to mail.msu.edu. From: Jared Andrews [mailto:[log in to unmask]] Sent: Monday, April 01, 2013 11:41 AM To: [log in to unmask] Subject: [MSUNAG] MSU Mail Server Errors Many of our faculty and staff are reporting error pop-ups while using Microsoft Outlook 2007 and 2010 for Windows, and 2011 for Mac. The two most common are: 1) The authentication window appears repeatedly although the password is correct 2) This error appears: "Your IMAP server closed the connection. This can occur if you leave the connection idle for too long" ( many users are actually on POP not IMAP) Over the past month I have opened 2 tickets with ITS and have supplied net ids of some of the affected individuals. Some users stopped having problems, while new ones appeared. Some users have the problem all a few times a day, and others get the errors every 10 seconds in the afternoon. I haven't received a clear resolution. Is anyone else experiencing either of these errors? I can't believe they are caused by configuration problems on the users' computers. Thanks! -- Jared R. Andrews Information Technology Professional Michigan State University Communication Arts and Sciences Building 404 Wilson Road, Room 132 East Lansing, MI 48824-1212 Phone: 517-353-7187 E-mail: [log in to unmask]