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Yes this happens to people in our office as well when we IMAP to mail.msu.edu. Client ( Thunderbird, Outlook 2007/2010, Mac Outlook 2011, and/or iPad) doesn''t seem to matter. This weekend I noticed it was happening a lot. Repeatedly being asked to re-enter password. Super annoying. On 4/1/2013 11:53 AM, Tim Heckaman wrote: > > This happens on and off to everyone in our Business. We use Outlook > 2010 on Windows 7 Pro in a domain environment. No Exchange, just IMAP > to mail.msu.edu. > > *From:*Jared Andrews [mailto:[log in to unmask]] > *Sent:* Monday, April 01, 2013 11:41 AM > *To:* [log in to unmask] > *Subject:* [MSUNAG] MSU Mail Server Errors > > Many of our faculty and staff are reporting error pop-ups while using > Microsoft Outlook 2007 and 2010 for Windows, and 2011 for Mac. The two > most common are: > > 1) The authentication window appears repeatedly although the password > is correct > > 2) This error appears: "Your IMAP server closed the connection. This > can occur if you leave the connection idle for too long" ( many users > are actually on POP not IMAP) > > Over the past month I have opened 2 tickets with ITS and have supplied > net ids of some of the affected individuals. Some users stopped having > problems, while new ones appeared. Some users have the problem all a > few times a day, and others get the errors every 10 seconds in the > afternoon. > > I haven't received a clear resolution. > > Is anyone else experiencing either of these errors? I can't believe > they are caused by configuration problems on the users' computers. > > Thanks! > > > -- > Jared R. Andrews > > Information Technology Professional > Michigan State University > Communication Arts and Sciences Building > 404 Wilson Road, Room 132 > East Lansing, MI 48824-1212 > > Phone: 517-353-7187 > E-mail: [log in to unmask] <mailto:[log in to unmask]> >