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I use Spiceworks. I really like it. And it is free. If you ever want to see it at work, stop by and I will happy to sow it to you. oscar On 2/25/2013 10:34 AM, Shaun Leininger wrote: > > I'm interested in adding some services (Helpdesk, Remote Support, > Patch Deployment, Asset Management) to my department, and would love > to hear what's working for other groups. > > What are you using? Do you like it? Did you do get the license terms > approved or negotiated? Any security issues you had to solve? Did you > negotiate any special educational pricing? > > For example, these are the services I'm investigating: > > *Helpdesk:* Zendesk, Spiceworks > > *Remote Support*: LogMeIn, TeamViewer, ScreenConnect > > *Patch Deployment*: WSUS, NinitePro > > *Asset Management*: Spiceworks > > Any thoughts? > > *Shaun Leininger* > Information Technology Professional > Department of Anthropology > 517-884-0388 > -- Oscar Castaņeda Remote Sensing & GIS Michigan State University