I’m interested in adding some services
(Helpdesk, Remote Support, Patch Deployment, Asset Management)
to my department, and would love to hear what’s working for
other groups.
What are you using? Do you like it? Did you
do get the license terms approved or negotiated? Any security
issues you had to solve? Did you negotiate any special
educational pricing?
For example, these are the services I’m
investigating:
Helpdesk: Zendesk,
Spiceworks
Remote Support:
LogMeIn, TeamViewer, ScreenConnect
Patch Deployment:
WSUS, NinitePro
Asset Management:
Spiceworks
Any thoughts?
Shaun
Leininger
Information Technology Professional
Department of Anthropology
517-884-0388
