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And presumably, once we get Office 365 for e-mail, IE will work better. At least, you'd HOPE Microsoft would make sure its own products were compatible, but I wouldn't want to bet on it. In the meantime, depending on how much control the mail team has over the Horde web interface, adding a <meta http-equiv="X-UA-Compatible" content="IE=edge" /> might help clear problems up. (Alternatively it could be submitted as a bug report to Horde, but by the time the patch gets accepted and a new build is available and the mail team updates to that version, we'll probably have Office 365.) Carl Bussema III Information Technologist Michigan State University Outreach & Engagement Phone: (517) 353-8977 • Fax: (517) 432-9541 [log in to unmask] On Tue, Nov 27, 2012 at 3:13 PM, Joe Besko <[log in to unmask]> wrote: > Let me further expand upon Matt's solution. The problem only occurs when > using one of the two HTML editors. If composing messages in text only > mode, one *never* ran into the problem. I believe the problem editor is > the FCKEditor (the default), where the Xinha editor works (or did work) > fine. > > Hopefully, this is a solution everyone can live with. :) > > For the record, I use webmail all the time, but I use plain text mode and > rarely run into any problems when composing/sending mail. > > > Quoting Robert Kriegel <[log in to unmask]>: > > Interesting! Isn't the recommendation to turn compatability mode ON in >> the latest versions of IE to get IE to work with EBS? Or, can you say >> Sisyphus. >> >> bob >> >> Quoting Gary Schrock <[log in to unmask]>: >> >> Matthew's solution here indeed has fixed the problem (and I was able >>> to go on another machine and turn on the compatibility mode and >>> reproduce the problem on the other machine). I'm guessing my faculty >>> member had managed to hit the little icon next to the address that >>> toggles the compatability mode on and off accidentally. >>> >>> Thanks, >>> Gary >>> >>> On Tue, Nov 20, 2012 at 1:12 PM, Matthew <[log in to unmask]> wrote: >>> >>>> It's a problem with compatibility mode in IE, it has to be off. Next >>>> to the address bar there is an icon that looks like a broken piece of >>>> paper, this toggles it on and off. You won't have issues with other >>>> browsers. >>>> >>>> On Tue, Nov 20, 2012 at 12:57 PM, Gary Schrock <[log in to unmask]> >>>> wrote: >>>> >>>>> Ok, I've got a faculty member here that's been having some issues on >>>>> msu's web mail, although I suspect it's not really specific to that. >>>>> Pretty new computer, and the settings in IE are as far as I can tell >>>>> the default. >>>>> >>>>> Basically, she's getting bumped back to the login screen on >>>>> mail.msu.edu pretty frequently (as in, far too frequently to be an >>>>> inactivity timeout). It's not completely consistent on how it >>>>> happens, but often bringing up either the address book, or messing >>>>> with an attachment to a new email will cause it to happen. I was able >>>>> to get it to fail pretty consistently (but still not every time) if I >>>>> did a new message, put in a to address, go to the attachment section, >>>>> browse for a file and select it, then hit the update button on the >>>>> right. I'd say about 7 or 8 times out of 10 that would bounce me back >>>>> to the login screen (and it'll do it in my account too, not just >>>>> hers). >>>>> >>>>> Once we even got a message saying that the system didn't trust that we >>>>> were who we said we were. >>>>> >>>>> To me, obviously it seems like IE is losing some sort of session >>>>> variable, but like I said, it looks like IE is running with default >>>>> settings. And it's kinda of weird to me that it only seems to fail >>>>> about 7 or 8 times out of 10 when doing exactly the same thing. >>>>> Haven't had a chance to try it with another browser since it's the >>>>> only one she had installed, so I'll give that a try when I next get a >>>>> chance. >>>>> >>>>> Just kind of odd to me. >>>>> >>>>> Gary >>>>> >>>> >>>> >>>> >>>> -- >>>> Matthew Gregory >>>> Network Engineering >>>> IT Services >>>> Michigan State University >>>> 450 Auditorium Rd., CC 305 >>>> East Lansing, MI 48824 >>>> 517.432.7267 >>>> >>> >>> > > > -- > > Joe Besko Phone: 517.432.5335 > Systems Programmer Fax: 517.353.9847 > Michigan State University E-mail: jbesko(a)msu.edu > 450 Auditorium Road > 313 Computer Center > East Lansing, MI 48824-1042 >