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We have had some luck adjusting the settings in Acrobat to help with reports. Under Preferences -> Internet, there are Web Browser options that have to do with whether the .PDF is rendered in the browser and in read-only. Some reports seem to react differently than others as those settings are adjusted. Chris Doerr [log in to unmask] (517) 353-4777 Physical Plant Hotilne (517) 432-0225 voice -----Original Message----- From: Scott Smith [mailto:[log in to unmask]] Sent: Tuesday, October 30, 2012 11:49 AM To: [log in to unmask] Subject: Re: [MSUNAG] A new EBS related problem Maybe it's Acrobat reader? - Scott -----Original Message----- From: STeve Andre' [mailto:[log in to unmask]] Sent: Sunday, October 28, 2012 7:58 PM To: [log in to unmask] Subject: [MSUNAG] A new EBS related problem Hopefully, I am writing this reasonably--a head cold has me at the moment-- I have a report from a user where the 'document viewer' in EBS does not work. This happened suddenly late last week. She says that when using it she gets a blue screen, and that's it. I'm pretty sure that this is in IE. Is this a common problem? Easy fixes? This is on a fully patched Win7 machine. Thanks all! You are undoubtedly smarter than I at the moment... --STeve Andre'