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Googling "211" gets me to www.211.org, looks like this is a United Way service. Putting "211" into Wikipedia gets me to http://en.wikipedia.org/wiki/2-1-1 , which has more information. -- dkm At 6/19/2012 04:05 PM Tuesday, Richard Wiggins wrote: >Local news media advertises the number 211 for finding cooling >centers (and other services) in the Lansing area. 211 is apparently >like the old 411 number some of us may remember. Does the number >211 work on campus? Do you have to dial a prefix? > >(If I dial 211 on my AT&T cell phone, I get a voice notice that the >call cannot be connected. It appears from net searches that 211 may >be tied to the United Way.. Is 211 official or not? I am retired >from MSU and do not have a campus phone.) > >/rich