Meh, I’m overall very happy with Dell’s hardware. Sure, I’ve occasionally gotten a dud machine, but generally it’s not a problem, and frankly their service
makes up for any hardware failure. If I call before 5PM, I have parts or a tech the next day. With their optional 5yr warranty (my new default, along with accidental damage coverage), they’re pretty tough to beat.
Jon Galbreath,
MCSE
Systems Administrator
International Studies and Programs
Helpdesk: 517-884-2148
Ph: 517-884-2144
From: Troy Murray [mailto:[log in to unmask]]
Sent: Thursday, May 03, 2012 2:08 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Dell Central Team Mailbox and Dell Point Of Contact for Quotes
Besides Dell hardware, which seems to be having some problems based on these comments, what other hardware are people using on campus and having good experiences with?
HP?
Lenovo?
Sun?
Apple?
Toshiba?
--
Troy Murray
Michigan State University
College of Medicine
Life Science
1355 Bogue St, B-136D
East Lansing, MI 48824
P: 517-432-2760
F: 517-355-7254
RedHat 5 Certified Technician
RedHat 5 Certified Systems Administrator
HL7 V2.6/2.5 Certified Control Specialist
On May 3, 2012, at 1:41 PM, Shaun Leininger wrote:
Hang in there, Gary. I was in the same boat. My order was canceled without
notice, then the model discontinued. New quote/order, then it was sent to
Munising, then the re-order on that could not be sent due to accounting
problems on their end.
I'd really like a better option to order from HP/Acer.
After the order arrived, it had a faulty Bluetooth module, which requires a
motherboard replacement. Still corresponding for three weeks to receive the
part (I'm not sending the whole machine back, it took 3 months to arrive).
Shaun Leininger
Department of Anthropology
-----Original Message-----
From: Gary Schrock [mailto:[log in to unmask]]
Sent: Thursday, May 03, 2012 12:10 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Dell Central Team Mailbox and Dell Point Of Contact
for Quotes
And then you have to hope that it gets sent to the right place. I had two
orders that were sent off to Hickory Corners instead of here. 2 months
after we placed those orders we're still working on trying to get one of
those.
On Thu, May 3, 2012 at 12:05 PM, Al Puzzuoli <[log in to unmask]> wrote:
You've got to wonder what's going on over there. It's gotten to the
point where the hardest part about getting a quote is actually
figuring out how to contact them in the first place. Not exactly good
for business .